Community Banking Specialist – Customer Care & Solutions

MVSB (Meredith Village Savings Bank); Conway (NH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid time off

Paid parental leave

Tuition reimbursement

Professional development opportunities

Job summary

MVSB is seeking a Customer Service Banker at our North Conway, NH branch. This full-time Universal Banker role focuses on building relationships, handling everyday banking needs, and guiding customers to the best products and services.

You will rotate between teller and customer service duties, support connections to the community, and contribute to a high-quality, friendly banking experience. Starting pay is competitive, with a benefits package.

Qualifications

• High school diploma or GED
• Minimum one year experience in customer service and/or cash handling
• Experience utilizing software applications to perform customer service duties
• Strong interpersonal and organizational skills
• Must be able to work rotating Saturdays
• Ability to travel between branch locations as needed
• Prior bank teller transaction knowledge a plus but not required

Responsibilities

• Maintain a working knowledge of banking products and services while promoting them to the customer
• Demonstrate an openness and willingness to switch between the teller and customer service positions as the needs arise
• Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits
• Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry
• Responds to questions and resolve problems or concerns for customers effectively and efficiently

Skills

Customer service

Cash handling

Interpersonal skills

Organizational skills

Education

High school diploma or GED

Job description

MVSB is seeking a Customer Service Banker at our North Conway, NH branch. This full-time Universal Banker role focuses on building relationships, handling everyday banking needs, and guiding customers to the best products and services.

You will rotate between teller and customer service duties, support connections to the community, and contribute to a high-quality, friendly banking experience. Starting pay is competitive, with a benefits package.