Universal Banker - Customer Service & Banking Solutions

MVSB (Meredith Village Savings Bank); Alton (NH); On-site; USD 23,939,000 - 34,094,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Paid parental leave

Tuition reimbursement

Professional development opportunities

Community-focused team culture

Job summary

MVSB (Meredith Village Savings Bank) is seeking a Customer Service Banker at the Alton, NH branch. You will support customers with everyday banking needs and promote suitable products and services to help meet their financial goals.

You will thrive in a welcoming environment, build trusted relationships, and provide a positive banking experience while working across teller and customer service duties. Join a community-focused team in a reputable local bank.

Qualifications

• High school or GED required.
• Minimum one year of customer service and/or cash handling experience.
• Experience using software applications for customer service duties.
• Strong interpersonal and organizational skills.
• Able to work rotating Saturdays.
• Able to travel between branch locations as needed.
• Prior teller transaction knowledge is a plus but not required.

Responsibilities

• Maintain knowledge of banking products and services and promote them to customers.
• Switch between teller and customer service roles as needed.
• Process deposits/withdrawals, account openings and maintenance (checking, savings, time deposits).
• Provide professional customer service and obtain referrals through needs-based inquiry.
• Respond to questions and resolve customer issues efficiently.

Skills

Customer service

Cash handling

Banking software

Interpersonal skills

Organizational skills

Saturdays rotation

Branch mobility

Education

High school diploma or GED

Tools

Banking software

Job description

MVSB (Meredith Village Savings Bank) is seeking a Customer Service Banker at the Alton, NH branch. You will support customers with everyday banking needs and promote suitable products and services to help meet their financial goals.

You will thrive in a welcoming environment, build trusted relationships, and provide a positive banking experience while working across teller and customer service duties. Join a community-focused team in a reputable local bank.