Community Banking Leader & Growth Architect

JPMorgan Chase; Rockford (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

JPMorgan Chase in Rockford, IL seeks a Branch Manager to lead the team, grow deposits and investments, and ensure exceptional client experiences.

You will coach staff, manage operations, uphold risk controls, and represent the brand with hospitality. This role requires 2+ years of management in retail banking and willingness to work weekends/evenings; training and travel may be involved.

Qualifications

• You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
• You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high‑performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk & control

Tech enablement

Client relationship

Team development

Education

High school diploma / GED

College degree (or military equivalent)

Job description

JPMorgan Chase in Rockford, IL seeks a Branch Manager to lead the team, grow deposits and investments, and ensure exceptional client experiences.

You will coach staff, manage operations, uphold risk controls, and represent the brand with hospitality. This role requires 2+ years of management in retail banking and willingness to work weekends/evenings; training and travel may be involved.