Community Banker Associate: Client Care & Solutions

First Interstate Bank; Beatrice (NE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Generous PTO and paid federal holidays

Child Care Assistance Program

Exercise reimbursement program

Job summary

First Interstate Bank in Beatrice, NE is seeking an Associate Community Banker to deliver personalized client service in person and over the phone, identifying client needs and offering suitable solutions. You will manage a range of banking products and help clients with transactions and referrals.

The role emphasizes building relationships, maintaining the bank's service commitments, and staying compliant with regulations while contributing to community initiatives and ongoing learning

Qualifications

• Must have a High School Diploma or GED and banking or related experience.
• Strong attention to detail and accuracy in handling transactions.
• Excellent communication and interpersonal skills with clients and teammates.
• Ability to navigate CRM systems and MS Office comfortably.

Responsibilities

• Delivers personalized client service in person and over the phone, answering questions and offering solutions.
• Opens and maintains a variety of products including checking and savings accounts and CDs.
• Handles teller transactions and loan payments with accuracy and confidentiality.
• Documents referrals to other lines of business and follows up on opportunities.
• Maintains regulatory compliance and completes tasks with minimal errors.

Skills

Attention to detail

Customer service

Phone etiquette

Data entry

Education

High School Diploma or GED

Tools

CRM systems

Microsoft Office

Job description

First Interstate Bank in Beatrice, NE is seeking an Associate Community Banker to deliver personalized client service in person and over the phone, identifying client needs and offering suitable solutions. You will manage a range of banking products and help clients with transactions and referrals.

The role emphasizes building relationships, maintaining the bank's service commitments, and staying compliant with regulations while contributing to community initiatives and ongoing learning