Community Banker

MountainOne; Great Barrington (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Lee Bank is seeking a Community Banker to serve as a highly adaptable and integral member of the branch team, delivering exceptional service and support to retail customers. This role provides comprehensive banking services across multiple functions, proactively referring products and expanding customer relationships to align with the bank’s goals.

The Community Banker is the most skilled retail staff position, capable of rotating to cover branch functions and mentoring others, contributing to

Job description

TheCommunity Bankerserves as a highly adaptable and integral member of the branch team, delivering exceptional service and support to Lee Bank’s retail customers. This position is designed to provide comprehensive banking services across multiple functions, ensuring a seamless and personalized experience at every point of contact. Proactively refers products and services to the bank’s retail segment through a variety of marketing methods. Develops new business and expands existing customer relationships in conjunction with departmental goals and the bank’s overall strategic goals.

The Community Banker is the most highly skilled retail staff position and is capable of rotating in to fill any branch function as business needs and management dictate, including the ability to cover the branch supervisor or manager’s duties when they are absent. The Community Banker is a mentor to other employees, produces significant contributions to the branch goals and consistently meet or exceeds individual goals.

This role is central to Lee Bank’sCulture of Purpose, a philosophy that empowers employees, customers, and the community through local banking driven by service, sincerity, and simplicity. Universal Bankers are expected to cross-sell relevant products and services, demonstrate deep product knowledge, and foster lasting customer relationships, whether behind the teller line or at a desk.