Personal Banker-Full-Time

Community State Bank of Orbisonia; Smithfield Township (Bradford County); On-site; USD 42,000 - 52,000; Full time

Job summary

Community State Bank of Orbisonia seeks a dedicated Personal Banker to greet customers, process routine transactions, and promote bank products. You will maintain cash accuracy, assist with online banking, and support community initiatives.

The role requires a high school diploma and at least one year of banking experience. Strong communication and math skills, along with a customer-focused approach, are essential for success.

Qualifications

• A high school diploma or equivalent is required.
• Minimum of one year of banking experience preferred.
• Strong reading, writing, and grammatical skills with solid numerical ability.
• Excellent communication and interpersonal relations to serve customers.
• Ability to handle cash and banking transactions accurately.

Responsibilities

• Greet and serve customers in a friendly, professional manner.
• Process deposits, withdrawals, loan payments, and other routine transactions.
• Offer bank products and services and refer to specialists as needed.
• Maintain cash drawer accuracy and daily settlement procedures.
• Protect bank security and ensure compliance with policies and procedures.

Skills

Reading

Writing

Communication

Interpersonal skills

Analytical skills

Mathematics

Technology skills

Eye-hand coordination

Physical stamina

Education

High school diploma or equivalent

Job description

Company OverviewAt Community State Bank, we are proud to be an independent, locally managed bank committed to enriching lives and elevating communities. Our vision is to be the preferred financial partner in every market we serve, and we live this out through our core values, F.A.I.R-Friendly, Accountable, Innovative, and Respectful. We believe in empowering our employees to make meaningful contributions, both inside the workplace and out in the community.Essential DutiesPerforms a variety of bank-related service functions in a respectable and friendly manner, serving the customer’s needs with accountability and innovation, prioritizing knowledge of bank products, bank policy, and bank procedure of which the following are illustrative:Greets and serves the customer by standing up, smiling, looking the customer in the eye, and using the customer’s nameListens and hears the customerIs empathetic towards all customersTakes ownership of every interaction and transactionProvides assurance to every customerEngages in FAIR treatment of coworkers and customers (Friendly, Accountable, Innovative, and Respectful)Sells Cashier’s Checks and Money OrdersAccepts deposits of various account typesIdentifies need for CTRs, SAR Referrals, BSA Reports, etc.Cashes checks within approved authority and operating policyProcesses night deposits and mail depositsProcesses Holds on customer checksAccepts all loan paymentsProcesses safe deposit box rent, utility payments and other related paymentsMaintains an approved level of cash; turns in excess and mutilated cashPrepares daily settlement and proof of cash transactions, balances cash drawer accurately and efficiently, on a daily basisVerifies and scans all documentation and submission of batches efficiently and in a timely mannerMaintains supplies and an awareness of teller supply inventory controlProvides safe deposit box services to customersVerifies and wraps coin for vault cash control purposesInitiates Stop PaymentsProcesses Cash AdvancesProcesses Burial Account PayoutsCloses AccountsSets up Direct Deposit for CustomerProcesses Defer a paymentServes customers with Maintenance on Online Banking (passwords)Provides debit card maintenanceOrder checksTakes advantage of every opportunity to offer the Bank’s products and services; actively refers customers to appropriate customer service personnelParticipates in assigned community activities as scheduledBasic QualificationsEducation/Training: A high school diploma or equivalent.Skill(s): Strong reading, writing, and grammatical skills; proficient analytical and mathematics skills; excellent communicative and interpersonal relations skills; proficient eye-hand coordination; proficient technology skills; ability to lift up to approximately fifty (50) lbs.; strong visual and auditory skills.Experience: A minimum of one (1) year of experience in banking, or related positions preferred.General ResponsibilitiesCommunity State Bank Personal Bankers are the first point of contact for most of our customers and must live out our Bank’s values and culture in every interaction. Personal Bankers execute a variety of bank-related service functions in a respectable and friendly manner. Personal Bankers are expected to serve the customer’s needs with accountability and innovation prioritizing knowledge of bank products, bank policy, and bank procedure. They recognize the non-negotiable duty to serve the customers and communities in which we work with excitement and a smile. Personal Bankers help maintain the safety and security of the Bank and the customer through constant communication with co-workers and direct supervisors.