Community Association Operations Manager

FirstService Residential; Upper Marlboro (MD); On-site; USD 65,000 - 78,000; Full time

Benefits offered by this job

Benefits package

401k with company match

Paid holidays

Travel occasionally

Job summary

FirstService Residential in United States (MD) is seeking an Assistant General Manager to assist the General Manager in day-to-day operations of the Community Association, including financial management, governance, and staff oversight.

The role involves budgeting input, financial monitoring, contract negotiation support, and coordinating with attorneys, auditors, and engineers to ensure compliance and efficient operation.

Qualifications

• Bachelor's Degree or equivalent relevant work experience.
• Minimum 5 years relevant work experience required, preferably in hospitality, property or facilities management.
• Minimum 2 years project management experience.
• Experience managing large direct or indirect staff.
• Possess working knowledge of budgets and fiduciary responsibility.
• Demonstrated decision making ability.
• Demonstrated written and verbal communication skills.
• Working knowledge of legislation impacting property management, preferred.
• Strong understanding of proposal/bid process.
• Possession of or willingness to obtain CMCA/AMS certification required.

Responsibilities

• Provide input and assist the Board with the preparation of the Association's annual budget
• Assist with the daily implementation of the annual budget, perform general financial management and recordkeeping
• Assist Association and In House counsel on collection matters and monitor maintenance fee accounts
• Monitor and report monthly financials
• Assist with preparing specifications needed for all services received by the Association (e.g., landscaping, snow, trash, insurance, pool, etc.)
• Assist with bid process, review bid spec proposals and comparison spreadsheets and make board recommendations as appropriate.
• Assist with negotiating Association contracts for routine services, subject to the Board’s approval, and Association counsel as needed.
• Ensure maintenance of all files, records and correspondence in accordance with company procedures and good business practices
• Assist with preparation of Board meeting agenda, monthly management report and all other reports and material needed for Board Packet; distribute one week in advance of meeting
• Coordinate activities of association professionals including attorneys, auditing firms and engineering firms
• Establish and maintain annual calendar indicating all association activity, deadlines, election, meetings, projects, etc.
• Enforce the use of policies, tools and programs by staff in the day-to-day management and operations and ensure proper adherence throughout business unit.
• Support the roll out and implementation of company & business unit initiatives and strategies.

Skills

Budgeting

Staff management

Project management

Communication

Office software

Education

Bachelor's Degree or equivalent relevant work experience

Tools

Microsoft Office

Outlook

Windows

Job description

FirstService Residential in United States (MD) is seeking an Assistant General Manager to assist the General Manager in day-to-day operations of the Community Association, including financial management, governance, and staff oversight.

The role involves budgeting input, financial monitoring, contract negotiation support, and coordinating with attorneys, auditors, and engineers to ensure compliance and efficient operation.