Community Association Manager - Portfolio (Hybrid)

EJF Real Estate Services, Inc.; Washington (District of Columbia); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Hybrid remote work

Flexible PTO

13 observed holidays

Health benefits package

401k with company match

Employer‑paid Life and Disability

Professional development stipend

Job summary

EJF Real Estate Services, Inc. is seeking a Community Association Manager in the DC area. You will advise condo Boards and manage operations, finances, and strategic initiatives across a portfolio of communities.

The role requires strong organization, proactive communication, and the ability to balance client service with long‑term asset stewardship. A collaborative team supports you in a fast‑paced environment.

Qualifications

• 3-5 years of experience managing condominium residential communities.
• High school diploma or equivalent; Bachelor’s degree preferred.
• Knowledge of association governance, bylaws, and relevant laws.
• Experience across multiple communities in a high growth environment.
• Proficiency with property management platforms and strong communication.

Responsibilities

• Serve as primary contact for Associations; build relationships with Boards.
• Oversee day-to-day operations per governing documents and laws.
• Manage vendor performance; negotiate contracts; ensure quality service.
• Attend board meetings; prepare materials; provide timely recommendations.
• Lead on budgeting, financial reporting, and reserve planning.

Skills

Communication with boards

Organization

Problem solving

Financial acumen

Education

Bachelor's degree

Tools

AppFolio

CINC

Vantaca

Job description

Who We Are

Tracing our original history back to 1920, EJF Real Estate Services has been a family-owned, family-operated business focused on residential property management and real estate sales in the Washington DC metropolitan area for over 30 years. Today, we are the largest DC-based property management company servicing hundreds of clients across the DMV. Our extensive market knowledge, hands‑on industry experience, and best‑in‑class customer service work together to help communities thrive. Want to join in on the fun?

Description

Who We Are

Tracing our original history back to 1920, EJF Real Estate Services has been a family-owned, family-operated business focused on residential property management and real estate sales in the Washington DC metropolitan area for over 30 years. Today, we are the largest DC-based property management company servicing hundreds of clients across the DMV. Our extensive market knowledge, hands‑on industry experience, and best‑in‑class customer service work together to help communities thrive. Want to join in on the fun?

What You Do

As a Community Association Manager, you will serve as the trusted advisor to condominium boards, leading the operational, financial, and strategic success of a portfolio of communities. Success in this role requires exceptional organization, sound judgment, proactive communication, and the ability to anticipate issues before they become problems. You’ll be supported by an Assistant Community Manager and collaborative pod structure, allowing you to focus on delivering exceptional service. The ideal candidate thrives in a fast‑paced environment, builds strong relationships, and consistently delivers outstanding service to clients while protecting the long‑term interests of each Association.

Requirements

General Management & Administration

• Serve as the primary point of contact for assigned Associations, building strong relationships with Boards, residents, and vendors.
• Manage the day‑to‑day operations of assigned communities in accordance with governing documents, company standards, and applicable laws.
• Oversee vendor performance, negotiate contracts, and ensure quality, cost‑effective service delivery.
• Conduct regular property inspections to ensure compliance, identify maintenance needs, and maintain community standards.
• Maintain accurate community records and oversee incident reports, insurance claims, and other administrative requirements.
• Attend Board meetings, prepare meeting materials, and provide timely communication and recommendations.
• Respond to after‑hours emergencies on an on‑call basis, as required.

Financial Management

• Review monthly financial statements and provide guidance to Boards on financial performance.
• Prepare annual operating budgets and support long‑term reserve planning.
• Approve invoices, monitor expenditures, and identify opportunities for cost savings.
• Obtain competitive bids and present recommendations for Board consideration.

Property & Capital Projects

• Develop and oversee preventive maintenance and capital improvement plans.
• Manage contractor projects from bidding through completion, ensuring quality, compliance, and proper documentation.
• Recommend improvements that enhance property value, safety, and operational efficiency.

Leadership

• Lead, coach, and support onsite staff while partnering with HR on hiring, performance management, and development.
• Foster a collaborative, service‑oriented culture among onsite teams and vendor partners.

What You’ll Bring

• 3-5 years of experience managing condominium residential communities.
• High school diploma or equivalent required; Bachelor’s degree preferred.
• Knowledge of association governance, bylaws, and relevant laws (DC, MD, or VA).
• Experience managing multiple communities in a high growth environment.
• Exceptional organization and time management.
• Strong business judgment and problem‑solving skills.
• Professional communication with Boards, residents, and vendors.
• Financial acumen, including budgets and reserve planning.
• A commitment to delivering an exceptional client experience.
• Availability to attend evening board meetings and perform inspections.
• CMCA required or must be obtained within six months. AMS or PCAM designation is a plus.
• Proficiency with property management and customer service platforms (AppFolio, CINC, Vantaca, or similar).

Core Values

• Hustle Hard
• Own It Always
• Get Better Every Day

What We Offer

• Salary: $90,000 - $100,000
• Hybrid Remote work set‑up
• Flexible PTO and 13 observed holidays
• Friday early office closure at 2 pm
• Comprehensive health benefits package (medical, dental, and vision)
• 401k plan with 4% company match and immediate vesting
• Employer‑paid Life and Disability insurance
• Professional development stipend, industry membership covered at 100%
• And much more...

EJF is an equal opportunity employer and provides reasonable accommodation to qualified individuals with disabilities. All qualified applicants will receive consideration for employment without regard to any protected category under Federal and state law. If you are an applicant that requires reasonable accommodation, please email us at [e-mail].