Community Association Manager - Portfolio

CAMS (Community Association Management Services); Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

CAMS (Community Association Management Services) in Raleigh, NC is seeking a Community Manager to oversee a portfolio of HOA communities, build relationships with boards, and provide trusted guidance.

You will balance financial acumen with people skills, prepare budgets, review reports, manage vendors, and ensure smooth daily operations, attending meetings and guiding committees.

Join a team that supports communities with experienced specialists and a commitment to excellence.

Qualifications

• Proven ability to build strong relationships with clients and vendors.
• Strong proficiency in learning and using new technology.
• Experience reviewing and analyzing financial reports.
• Familiarity with HOA insurance policies and risk management.
• Understanding of contractual bidding processes and vendor negotiations.

Responsibilities

• Maintain open and proactive communication with the board of directors and homeowners.
• Guide the board in making informed financial decisions, including preparing and presenting budgets.
• Analyze monthly financial reports and create variance reports to ensure transparency and accuracy.
• Generate and present monthly management reports to the board.
• Coordinate and oversee maintenance projects, working closely with vendors and contractors.
• Ensure daily operations of your community run smoothly and efficiently.
• Regularly attend board meetings as well as internal meetings.
• Supervise administrative and maintenance staff (if applicable).
• Manage short- and long-term objectives and goals of the HOA.
• Develop and recommend the annual operating budget and mid-year forecast in collaboration with HOA committees.

Skills

Relationship building

Financial analysis

Vendor management

MS Office

Governance knowledge

Education

CAI designation

Associate degree or higher

Tools

Microsoft Office

Job description

Why CAMS Needs You

As a CAMS Community Manager, you will manage a portfolio of homeowner’s associations, build strong relationships with your boards of directors, and provide them with trusted guidance. This role requires a balance of financial expertise and excellent interpersonal skills to help communities thrive. Our managers are supported internally by teams of specialists dedicated to assisting both you and the communities we serve.

What You'll Do Here

· Maintain open and proactive communication with the board of directors and homeowners.

· Guide the board in making informed financial decisions, including preparing and presenting budgets.

· Analyze monthly financial reports and create variance reports to ensure transparency and accuracy.

· Generate and present monthly management reports to the board.

· Coordinate and oversee maintenance projects, working closely with vendors and contractors.

· Ensure daily operations of your community run smoothly and efficiently.

· Regularly attend board meetings as well as internal meetings.

· Supervise administrative and maintenance staff (if applicable).

· Manage short- and long-term objectives and goals of the HOA.

· Develop and recommend the annual operating budget and mid-year forecast in collaboration with HOA committees.

· Recommend and oversee third-party service providers and contractors.

· Provide recommendations for aesthetic, maintenance, and safety improvements to the community.

· Engage with HOA committees such as Finance, ARC, Infrastructure, Landscaping, Marine, and Security, providing guidance to drive excellence.

· Supervise the on-site work order process (if applicable).

· Work closely with external professionals, including engineers, attorneys, insurance professionals, and construction management firms.

· Ensure emergency preparedness and consistent execution of storm management protocols.

· Perform additional job functions as assigned, including direct oversight of on-site staff.

Requirements

· Proven ability to build strong relationships with clients and vendors.

· Strong proficiency in learning and using new technology.

· Proficient in Microsoft Office applications (Word, Excel, Outlook).

· Experience reviewing and analyzing financial reports.

· Familiarity with HOA insurance policies and risk management.

· Understanding of contractual bidding processes and vendor negotiations.

· Knowledge of proper meeting procedures and governance for HOA boards.

· Ability to develop and maintain a comprehensive working budget.

Preferred Education, Licensing, and Experience:

· 1-2 years of experience in HOA management (strongly preferred).

· CAI designation(s) strongly preferred.

· Associate degree or higher preferred.

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