Community Association Manager (Portfolio)

Sentry Management Corp; Missouri; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Training and Support provided

Comprehensive benefits package

Work-life balance

Job summary

Sentry Management, Inc. in Howell, MI is seeking an experienced Community Association Manager (Portfolio) to oversee a portfolio of associations and ensure exceptional service.

You will coordinate with boards, vendors, and the Home Office, drive vendor contracts, and manage financial reporting while maintaining company goals. A strong focus on communication, organization, and customer satisfaction is required.

Qualifications

• Experience managing community associations or portfolios.
• Strong written and verbal communication skills.
• Valid driver's license with clean driving record.

Responsibilities

• Sustain client satisfaction by meeting each Board's needs.
• Attend and prepare for annual and general meetings.
• Manage vendor proposals, contracts, and risk management.
• Coordinate staff such as janitorial and maintenance.
• Collect invoices, code for payment, and follow up on assessments.
• Serve as liaison between boards and legal counsel.
• Prepare manager reports and financial summaries for boards.

Skills

Community management experience

Written & verbal communication

Professionalism & self-motivation

Microsoft Office / general computer

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Association Manager (Portfolio)

Full-time Salaried Community Managers 48 - Southeast Michigan, Howell, MI, US

2 days ago Requisition ID: 3261

Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board’s endeavors, and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we’ve been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. We value diversity in all its forms and strive to create a workplace where everyone feels supported and respected.

We currently have an exciting opportunity for an experienced Community Association Manager (Portfolio) in our Howell, MI market. The Portfolio Manager is responsible for the overall supervision of the associations they manage. They are responsible for coordinating with the Board of Directors, vendors, and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals.

Responsibilities Include:

• Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
• Attend, prepare for and participate in annual and general meetings
• Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
• Coordinate employees such as janitorial, maintenance, administrative, and others
• Collect all invoices and code for payment, and follow-up on monthly assessments due
• Serve as liaison between association boards and legal counsel
• Prepare manager reports and financial summaries to boards
• Manage the onboarding and exit of associations

Applicants Must:

• Maintain licensing in some states
• Have previous Community Management Experience
• Be professional, organized and self-motivated
• Possess strong written and verbal communication skills
• Hold a valid license to operate a motor vehicle with a clean driving record
• Have a proficiency with Microsoft Office and general computer skills

Benefits and Compensation:

• Salary commensurate with experience and qualifications
• Training and Support provided
• Comprehensive benefits package
• Work-life balance

Sentry Management, Inc. is an equal opportunity employer