Community Association Manager

Kramer Triad Management Group; Troy (MI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company a

Generous paid time off and holidays

Job summary

Associa Kramer Triad is seeking a motivated Community Association Manager to join our leadership team in Michigan. You will advise Boards, oversee day-to-day operations, and ensure governance and financial oversight across communities.

You’ll collaborate with internal teams, manage vendor relationships, attend meetings, and drive long-term planning. We offer growth opportunities, industry-leading tools, and a supportive environment to deliver exceptional service to homeowners and boards.

Qualifications

• Experience in community association management or similar client-facing leadership
• Strong organizational and communication skills
• Ability to manage multiple priorities
• Certifications CMCA/AMS/PCAM preferred but not required
• Experience with HOA management software is a plus

Responsibilities

• Serve as the primary liaison between the Board, homeowners, and the management company
• Guide Boards in governance, budgeting, and operations
• Attend Board meetings and prepare packages
• Review monthly financial reports and present summaries
• Oversee vendor relationships and contracts

Skills

Community association management

Client-facing leadership

Budgeting & governance

Communication

Vendor management

Education

CMCA/AMS/PCAM certifications

Tools

HOA software platforms

Job description

Associa Kramer Triad is seeking a motivated and relationship-driven Community Association Manager to join our growing leadership team. As the largest HOA and condominium management company in Michigan, we support hundreds of communities through a collaborative structure that prioritizes operational excellence, leadership development, and long-term client relationships.

This role is ideal for professionals who enjoy advising Boards of Directors, solving complex operational challenges, and making a meaningful impact in the communities they serve. Our managers are empowered with industry-leading tools, strong internal support teams, and clear pathways for professional growth.

What You’ll Do Board & Community Leadership

• Serve as the primary liaison between the Board of Directors, homeowners, and the management company
• Guide Boards in decision-making related to governance, budgeting, and community operations
• Attend Board meetings and community events as required by the management agreement
• Prepare Board meeting packages and management reports within established timelines
• Ensure the Board is informed of important operational matters, including legal or compliance issues

Community Operations

• Oversee the day-to-day management and administration of the Association in accordance with governing documents and management agreements
• Conduct property inspections and coordinate maintenance or follow-up actions as needed
• Support architectural review processes and assist with enforcement of community standards
• Maintain accurate records including resident information, contracts, and association documentation
• Review monthly financial reports and present management summaries to the Board
• Monitor delinquency rates and oversee the collections process for assigned communities
• Provide recommendations to the Board regarding capital projects, operational improvements, and long-term planning
• Manage vendor relationships including procurement, contracts, and performance oversight
• Coordinate routine and special projects to maintain and enhance community infrastructure and appearance

Internal Collaboration

• Partner with internal accounting, customer service, and operations teams to ensure efficient service delivery
• Utilise Associa management tools and technology platforms to support operational transparency and communication

Additional Responsibilities

• Oversee accounts payable processes in accordance with company procedures
• Supervise assigned staff as required by management agreements
• Perform other duties as assigned to support the success of the communities we serve

What Makes This Role Different

At Associa Kramer Triad, we recognize that successful Community Managers need more than just a portfolio—they need the right support structure to succeed. Our team benefits from a collaborative environment designed to allow managers to focus on leadership and client relationships rather than administrative overload.

Our Community Managers are supported by:

• Dedicated accounting and financial reporting teams
• Administrative and customer service support
• Industry-leading technology platforms, including TownSq
• Experienced leadership and mentorship from senior management
• Vendor procurement and operational resources
• Established operational systems and best practices

Benefits & Compensation

Associa Kramer Triad offers a comprehensive benefits package designed to support the health, financial stability, and work-life balance of our team members.

Our benefits include:

• Competitive salary and performance-driven compensation structure
• Medical, dental, and vision insurance options
• 401(k) retirement plan with company match
• Generous paid time off and company holidays
• Leadership development and ongoing professional training
• Employee assistance programs and wellness resources
• Opportunities for career advancement within one of the largest community management companies in North America

We believe that investing in our employees is key to delivering exceptional service to our communities.

Qualifications

• Experience in community association management, property management, or a similar client-facing leadership role
• Strong organizational, communication, and relationship-building skills
• Ability to manage multiple priorities and stakeholder expectations
• Professional certifications (CMCA, AMS, PCAM) preferred but not required
• Experience with HOA management software platforms is a plus

Join Our Team

• If you’re looking for a role where you can grow professionally, build strong client partnerships, and make a meaningful impact in the communities you serve, we invite you to explore a career with Associa Kramer Triad.