Community Association Manager

Associa; San Francisco (CA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Disability insurance

Job summary

Associa, a leader in community association management, seeks a Community Association Manager in San Francisco, CA. You will liaise with boards and homeowners, visit client associations, and manage annual disclosures and financial packages.

The role requires strong customer service, conflict resolution, and teamwork, with duties spanning inspections, meetings, and budget reviews. Full-time position with a competitive benefits package, based in San Francisco.

Qualifications

• Proficiency in Microsoft Office (Word/Excel/Outlook).
• Experience in Community Management or hospitality or related industry.
• Proficiency in business correspondence (grammar and spelling).
• Strong customer service and conflict resolution skills.
• Able to work effectively with others in person and in groups.
• Able to prioritize, manage time and meet deadlines.

Responsibilities

• Act as or oversee the primary liaison with the Association Board of Directors and homeowners.
• Travel to client associations to attend board meetings, perform inspections, and attend events.
• Prepare annual disclosure packages, meeting notifications, and financial statements for homeowners; arrange bulk mailing.
• Review monthly financial reports and submit management summaries to the board.
• Provide recommendations to the board regarding major capital expenditures.
• Perform other duties as assigned.

Skills

Customer service

Conflict resolution

Teamwork

Time management

Tools

Microsoft Office

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Associais currentlylooking for a CommunityAssociationManager(CAM)to join our team.As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in thisroleyou will need great customer serviceskillsandtheability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have beendesignatedGreat Place to Work for ten consecutiveyearsand many of our locations are awarded as Best and Brightest.

Employment Type: Full Time

Compensation: $75,000 to $80,000 depending on experience

Location: 2001 Union St suite 106, San Francisco, CA 94123

Howwill youmake an impact?

The Community Association Manager (CAM) helps thecompany grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.


• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.


• Preparingannual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulkmailing of samewithin thetime framesset by state statute or governing documents.


• Reviewing monthly financial reports and ensuring management summary issubmittedto the association Board of Directors.


• Providing and/or overseeing recommendations to the Association Board of Directors and committeesregardingmajor capital expenditures asrequiredtomaintainthe desiredcommunity'sappearance and operation.


• Otherduties as assigned

Requirements

• Proficiencyin Microsoft Office (word, excel, outlook)


• Experience in Community Management,customer service,hospitalityor other related industry


• Proficiencyin typical business correspondence (grammar, structure, punctuation, spelling, etc.).


• Proficient in Customer Service and conflict resolution


• Able to work effectively with others in person and in groupsetting


• Able to prioritize, manage time, and meet deadlines.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.