Community Association Manager

Associa; Pleasanton (CA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Disability insurance

Wellness programs

Job summary

Associa in Pleasanton, CA is seeking a hands-on Community Association Manager (CAM) to oversee relationships with homeowners and boards. You will travel to client associations, prepare annual disclosures and financial packages, review reports, and guide capital expenditures to maintain communities' appearance and operation.

This role demands strong customer service, organization, and collaboration with vendors and internal teams.

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in Community Management or related industry.
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling).
• Proficient in Customer Service and conflict resolution.
• Able to work effectively with others in person and in group settings.
• Able to prioritize, manage time, and meet deadlines.

Responsibilities

• Act as or oversee the primary liaison with the Association Board of Directors and homeowners.
• Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed.
• Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages and arrange bulk mailing within statutory timelines.
• Review monthly financial reports and ensure the management summary is submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Board and committees regarding major capital expenditures to maintain appearance and operation.
• Other duties as assigned.

Skills

Microsoft Office

Community Management

Customer Service

Business correspondence

Conflict resolution

Team collaboration

Time management

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Associais currentlylooking for a CommunityAssociationManager(CAM)to join our team.As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in thisroleyou will need great customer serviceskillsandtheability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have beendesignatedGreat Place to Work for six consecutiveyearsand many of our locations are awarded as Best and Brightest.

Employment Type: Full Time

Compensation: $80,000 to $85,000 depending on experience

Location: 7901 Stoneridge Dr Suite 207, Pleasanton, CA 94588

How will you make an impact?

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparingannual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulkmailing of samewithin thetime framesset by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary issubmittedto the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committeesregardingmajor capital expenditures asrequiredtomaintainthe desiredcommunity'sappearance and operation.
• Otherduties as assigned

Requirements

• Proficiencyin Microsoft Office (word, excel, outlook)
• Experience in Community Management,customer service,hospitalityor other related industry
• Proficiencyin typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in Customer Service and conflict resolution
• Able to work effectively with others in person and in groupsetting
• Able to prioritize, manage time, and meet deadlines.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.