Community Association Manager

Sentry Management Inc.; Orlando (FL); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Training provided

Work-life balance

Job summary

Sentry Management Inc. in Orlando, FL is seeking an experienced Community Association Manager (Portfolio) to oversee multiple homeowner associations. The role emphasizes guiding boards, coordinating with vendors, and delivering exceptional service while meeting company goals.

Responsibilities include maximizing client satisfaction, attending meetings, managing contracts, and preparing financial summaries. A valid driver’s license and strong communication skills are required; training and support

Qualifications

• Licensed to operate a motor vehicle in some states and maintain a clean driving record.
• Experience in Community Management is required.
• Must be professional, organized and self-motivated.
• Strong written and verbal communication skills are essential.
• Proficiency with Microsoft Office and basic computer skills required.

Responsibilities

• Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community.
• Attend, prepare for and participate in annual and general meetings.
• Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals.
• Coordinate employees such as janitorial, maintenance, administrative, and others.
• Collect invoices, code for payment, and follow up on monthly assessments due.
• Serve as liaison between association boards and legal counsel.
• Prepare manager reports and financial summaries to boards.
• Manage onboarding and exit of associations.

Skills

Communication

Organization

Self-motivated

Verbal/written skills

Tools

Microsoft Office

Job description

Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board's endeavors and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we've been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement.

We have an exciting opportunity for an experienced Community Association Manager (Portfolio) in our Orlando, FL market. The Portfolio Manager is responsible for the overall supervision of the associations they manage. They are responsible for coordinating with the Board of Directors, vendors and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals.

Responsibilities Include:

• Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
• Attend, prepare for and participate in annual and general meetings
• Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
• Coordinate employees such as janitorial, maintenance, administrative, and others
• Collect all invoices and code for payment, and follow-up on monthly assessments due
• Serve as liaison between association boards and legal counsel
• Prepare manager reports and financial summaries to boards
• Manage the onboarding and exit of associations

Applicants Must:

• Maintain licensing in some states
• Have previous Community Management Experience
• Be professional, organized and self-motivated
• Possess strong written and verbal communication skills
• Hold a valid license to operate a motor vehicle with a clean driving record
• Have a proficiency with Microsoft Office and general computer skills

Benefits and Compensation:

• Salary commensurate with experience and qualifications
• Training and Support provided
• Work-life balance

Sentry Management, Inc. is an equal opportunity employer