Community Association Manager

associacareers; Naperville (IL); On-site; USD 60,000 - 75,000; Full time

Job summary

Associa seeks a Community Manager I to supervise a portfolio of community associations, interacting with homeowners, vendors, board members, and staff. Travel to client locations for board meetings, inspections, and events is required as per the management agreement.

The role involves preparing meeting packages, disclosures, annual notices, and financial statements, plus maintaining files and coordination with ARB processes. CAM license is required.

Qualifications

• Must have CAM License.
• Bachelor's Degree preferred.
• Community Association experience preferred but not required.

Responsibilities

• Provide supervision of a portfolio of community associations.
• Attend board meetings, perform inspections, conduct walk-throughs and attend community events as needed.
• Prepare agendas, update management reports, and compile Board meeting packages.

Skills

Communication

Coordination

Vendor management

Customer service

Education

CAM License

Bachelor's degree preferred

Job description

A Community Manager I is responsible for providing the overall supervision of a portfolio of community associations. The Community Manager I interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as Associa staff.

• Travel to client associations in order to attend board meetings, perform inspections, conduct walk-throughs and attend community events as needed and per the management agreement.
• Prepare agendas, update management reports, and compile documents and copies for Board meeting packages.
• Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Update homeowner and association information in C3 and shared files.
• Coordinate and/or oversee inspection of building facilities and/or common area, and arrange appropriate follow up actions as required.
• Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
• Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Oversee ARB (Architectural Review Board) application processing and perform on-site community inspections as necessary.
• Monitor corporate and client delinquency rates and collections process for account portfolio.
• Ensure Board of Directors is aware of legal actions involving the Association.
• Maintain unit and contract files relating to the operations of the Association.
• Manage routine and special project vendors including procurement as well as performance evaluation as contracted.

Salary is $60,000 - $75,000 depending on experience.

Must have CAM License.

• Bachelor's Degree preferred
• Community Association Experience preferred but not required

Working Conditions:

• Typical office environment
• Frequent social interaction