Community Manager

associacareers; Honolulu (HI); On-site; USD 59,000 - 72,000; Full time

Job summary

associacareers in Honolulu, HI is seeking a Community Association Manager to oversee a portfolio of homeowners and condominium associations. The role focuses on governance, financial oversight, operations, and member relations.

You will serve as primary advisor to Boards, manage meetings and reports, monitor budgets, and ensure compliance with governing documents. This position requires strong communication, organization, and vendor coordination, with a minimum salary of $65,000 based on

Qualifications

• High School diploma or GED required; an Associate degree preferred.
• Knowledge of general office equipment and software (Outlook, Word, Excel).
• Ability to learn proprietary management systems quickly and efficiently.
• Professional communication skills (phone, written, interpersonal).
• Self-motivated, proactive, detail oriented and a team player.
• Time management and prioritization skills.
• 0–3 years of related experience.

Responsibilities

• Advise Boards of Directors and serve as liaison to Boards.
• Facilitate Board and annual meetings and prepare agendas and materials.
• Assist Boards with governing documents, policies, and operations.

Skills

Office equipment knowledge

Microsoft Office

Learn proprietary systems

Professional communication

Time management

Detail oriented

Team player

Education

High School diploma or GED

Associates Degree preferred

Tools

Microsoft Outlook

Word

Excel

Job description

As a Community Association Manager, you will serve as the primary management professional for a portfolio ofhomeownersand condominium associations.

Board Leadership & Community Governance

• Serve as the primary advisor and liaison to Boards of Directors
• Facilitate Board meetings and annual meetings
• Assist Boards in understanding governing documents, policies, and operational responsibilities
• Prepare agendas, management reports, and meeting materials
• Partner with Board members to establish community goals, priorities, and action plans
• Support committee initiatives and community projects

Financial Oversight & Budget Management

• Review monthly financial reports and communicate key insights to Boards
• Assist with annual budget preparation and planning
• Monitor expenditures against approved budgets
• Support reserve planning and capital improvement strategies
• Review contracts, invoices, and project-related expenses
• Assist Boards in making informed financial decisions

Community Operations

• Oversee the day-to-day administration of assigned communities
• Conduct routine property inspections and site visits
• Monitor common area maintenance and vendor performance
• Coordinate corrective actions and follow-up activities
• Ensure compliance with governing documents and community standards
• Maintain accurate community records and documentation

Project & Vendor Management

• Manage community improvement projects from planning through completion
• Solicit and evaluate vendor proposals and bids
• Coordinate contractor activities and project timelines
• Monitor project quality, communication, and budget adherence
• Build and maintain strong vendor relationships
• Hold vendors accountable for contract performance and service expectations

Homeowner Relations & Customer Experience

• Respond to homeowner inquiries and concerns professionally and promptly
• Facilitate conflict resolution and problem-solving when appropriate
• Communicate community initiatives, updates, and policy changes
• Deliver exceptional customer service in a fast-paced environment
• Maintain positive relationships with residents, Board members, and stakeholders

Communication & Relationship Management

• Draft professional correspondence, reports, and community communications
• Coordinate homeowner notices, mailings, and announcements
• Use community management systems and technology platforms
• Communicate effectively with homeowners, Board members, vendors, internal departments, and leadership teams
• Build trust through transparency, follow-through, and accountability

Risk Management & Compliance

• Identify operational and community risks
• Support insurance, legal, and compliance processes as needed
• Ensure required notices, disclosures, and documentation are completed accurately
• Coordinate with legal counsel, vendors, and Board leadership when appropriate
• Promote proactive problem-solving to minimize risk and liability

Minimum Salary: $65,000 (based on experience)

• Knowledge of general office equipment (copier, fax, phone systems, etc.).
• Knowledge of Microsoft Outlook, Word, and Excel
• Ability to learn and utilize proprietary systems quickly and efficiently
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• High School diploma or GED Required
• Associates Degree Preferred
• 0 – 3 years of directly related or closely related experience