Community Associate

FIGS; Santa Monica (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Equity in stock program

Annual bonus

Comprehensive benefits package

401(k) with company match

Paid time off and holidays

Parental leave and family support

Uber Eats vouchers for in-office weeks

Employee discounts on FIGS products

Job summary

FIGS seeks a proactive community marketing professional to support our healthcare ambassador program. You will collaborate with social, impact, and cross-functional partners to execute ambassador initiatives, plan events, and help launch new products through sampling and content creation.

You will manage relationships with creators, help track campaigns, and contribute to social outreach across Instagram, TikTok and YouTube, while growing with FIGS in a fast-paced, mission-driven environment.

Qualifications

• 2+ years of experience in social media and influencer marketing.
• Experience reporting on influencer marketing campaigns and related efforts.
• Experience communicating clearly via email, phone and social media.

Responsibilities

• Work with community team to support ambassador initiatives.
• Support digital and in person event planning for ambassador community.
• Maintain up-to-date information on ambassadors.
• Assist with product launches through sampling and ordering.
• Aid in social content creation for community platforms.

Skills

Social media

Influencer marketing

Content creation

Communication

Excel

Shopify

CreatorIQ

Tools

Shopify

CreatorIQ

Job description

The community team at FIGS supports our incredible healthcare professional ambassadors. This incredible group of people are leaders in their given space, changemakers for healthcare, and incredible advocates for our brand on social and beyond. This position will work closely with social, impact, and other cross functional partners frequently.

What you’ll do:

• Work closely with community team to support all ambassador inclusive initiatives both internally and externally
• Support digital and in person event planning for ambassador community
• Help maintain up to date information and details on our awesome humans
• Responsible for supporting our exciting new product launches with sampling and ordering
• Aid in content creation for community specific social media platforms and inboxes
• Support threads for charitable giving efforts, communicating with partners and charitable organizations
• Opportunity to assist with digital design and content creation needs

About this person:

• Self-driven, positive and able to manage multiple projects at once
• Familiarity with digital creator space, specifically: Instagram, Tik Tok, and Youtube
• Interest in influencer marketing and relationship management
• General understanding of the healthcare space, and willingness to learn more
• Self starter, articulate written & verbal communication skills, social, adaptable
• Understanding of Excel, Shopify, CreatorIQ and other social reporting tools a plus

What you’ll bring:

• 2+ years of experience in social media and influencer marketing
• Experience with reporting on influencer marketing campaigns and related efforts
• Experience communicating clearly and effectively via email, phone and social media
• Proven work ethic and integrity
• Positive attitude
• Desire to excel and grow with FIGS
• Aspiration to create change and make an immediate impact
• Entrepreneurial spirit and egoless nature

FIGS Compensation And Benefits

Pay Range:

• At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $70,000 and $75,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.

Additional Compensation And Benefits

• Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
• Annual bonus: This position is eligible to participate in the FIGS annual bonus program
• Other compensation and benefits offered include:
  • Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
  • Amazing 401(k) program, with a company match up to the first 6% of your contribution
  • Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
  • Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
  • FIGS sponsored Uber Eats voucher for in-office weeks
  • Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
  • Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…
  • Benefits eligibility is determined by hour requirements and length of service

EEO Statement

FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.