Community Associate

NYC Housing Authority; New York (NY); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, managing a vast network of developments and programs in New York City. The Community Associate will provide administrative and clerical support, serving as a liaison among city agencies, community groups, and residents.

Key duties include improving communication, handling clerical tasks, data entry in Maximo, preparing reports, and coordinating meetings.

Formación

• High school graduation or equivalent and three years of experience in community work or related duties.
• Education and/or experience equivalent to the above.

Responsabilidades

• Provide and improve community services by acting as a liaison among City agencies, community organizations and individuals served.
• Perform difficult and responsible clerical operations.
• Perform daily data entry tasks in Maximo.
• Prepare and maintain records, written reports, daily and monthly statistics.
• Respond to vendors' questions and provide guidance on issues that may arise.
• Provide administrative support to the unit and coordinate meeting schedules and related tasks.

Conocimientos

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Cross-functional collaboration

Analytical skills

Time management

Educación

High school diploma or GED

Herramientas

Maximo

Descripción del empleo

The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, with an operating budget of $4.4 billion and over 12,000 employees who manage and maintain 274 Section 9 developments that house about 330,000 residents in over 161,000 apartments. NYCHA also operates the country’s largest Section 8 program, which provides rental assistance to about 200,000 additional people.

Reporting to the Senior Program Manager, the Community Associate for Healthy Homes Administration Department will be assisting the team with the administrative and clerical support needed.

Responsibilities include but are not limited to the following:

• Provide and improve community services by performing liaison function including, improving communication between City agencies, community organizations and groups, and the individuals they represent and service.
• Perform difficult and responsible clerical operations.
• Perform daily data entry tasks in Maximo.
• Prepare and maintain records, written reports, daily and monthly statistics.
• Respond to vendors’ questions, help with daily issues and provide guidance on problems that might arise.
• Provide administrative support to the unit as appropriate; coordinate meeting schedules and other related tasks as needed.

Additional Information

• NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
• NYCHA residents are encouraged to apply.
• NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).

COMMUNITY ASSOCIATE - 56057

Minimum Qualifications

• High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
• Education and/or experience which is equivalent to "1" above.

Preferred Skills

• Excellent verbal and written communication skills.
• Strong interpersonal and organizational skills.
• Knowledge of MS Office - Excel, Word and Access knowledge of Maximo.
• Proven ability to work collaboratively with cross-functional teams.
• Ability to analyze significant amounts of information and identify the most important issues.
• Demonstrated ability to prioritize and successfully carry out multiple assignments and meet deadlines.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

NYCHA has no residency requirements.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.