Business Analyst

Nyc-Housing-Authority; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Deferred compensation

NYCERS pension

Job summary

NYCHA is seeking a Data Scientist within the Performance Tracking and Analytics Department to review databases, develop visualizations, and respond to data requests across departments. The role supports HUD reporting and city-wide planning with a data-driven approach.

You will design studies, run analyses, and present findings to improve operational effectiveness, with emphasis on data quality and cross-department collaboration in a citywide context.

Qualifications

• Bachelor’s degree in a computer-related field and four years of full-time experience in the area; or
• Associate degree and six years of full-time experience; or
• Bachelor’s degree and eight years of full-time experience; or
• Education/experience equivalent to the above.

Responsibilities

• Review databases and processes to improve data reporting and integration across platforms such as Power BI, SAS, ArcGIS, Datawarehouse.
• Collaborate with IT teams to understand applications, setups, feedback, and defects.
• Respond to internal/external data requests for administrative data.
• Prepare large datasets for HUD reports and Mayor’s Management Report submissions.
• Use statistics and data visualization to conduct operations research on administrative data.
• Design studies, run analyses, and present results to create complete views of NYCHA operations.
• Assist with trend analyses of demographics and other research projects.

Skills

BI software

Independent worker

Data management

Analytic planning

Deadlines

Communication

Attention to detail

MS Office

Education

Baccalaureate in CS/engineering/HCI

Associate degree in CS/engineering

Bachelor’s degree + 8 years experience

Equivalent education/experience

Tools

SQL

R

Python

SAS

Job description

Join the dynamic team of Performance Tracking and Analytics Department where you will have the opportunity to work on exciting projects with different departments using a variety of tools and datasets. NYCHA is the largest public housing authority in North America, providing affordable housing to roughly 1 in 16 New Yorkers. Within NYCHA, Performance Management & Analytics (PMA) provides best-in-class business analytic support to help Executive Staff and Departments successfully execute long-term strategic goals and achieve day-to-day operational effectiveness and efficiency. In addition to serving as the primary reporting and analytics unit within NYCHA, our department also ensures compliance with reporting for HUD and New York City, and promotes a data driven culture that improves decision making at all levels of the Authority. The Performance Tracking and Analytics Department (PTAD) within PMA provides support to departments throughout the agency through quantitative data analysis, qualitative research, reporting & analytics, including policy impact forecasting, geospatial analytics, compliance reporting, and research collaborations. Under supervision of the Chief of Reporting and Analytics, with latitude for independent judgement and initiative, the Data Scientist will review and evaluate databases, systems functionalities, conduct data analyses, and create data visualizations to assist NYCHA departments with various data, research, and reporting needs. The specific duties shall include, but are not limited to the following. IT PROJECT SPECIALIST - 95710

1. Work with the department’s units to review existing databases and processes to improve data reporting and integration across various platforms such as Microsoft Power BI, SAS, ArcGIS, Datawarehouse, etc.
2. Collaborates with IT technical teams to understand application capabilities, environment set up, determine process for user feedback, and address defects.
3. Respond to ad hoc internal and external data requests for various administrative data such as work orders, rent collection, occupancy/vacancy, etc.
4. Assist with the preparation of large datasets of administrative data for mandated reports for the U.S Housing and Urban Development (HUD), and NYCHA's submission for the City's Mayor’s Management Report and Consolidated Plan.
5. Use statistical and data visualization tools to develop and conduct operations research and investigations using administrative data such as work orders, rent collection, move-in/move-out and transfers, to assess agency operations.
6. Design studies and investigations, conduct analyses, interpret, and present results using datasets from different systems to create a more complete view of the conditions at NYCHA developments.
7. Assist with special projects including trend analysis of public housing and Section 8 demographics, survey research, etc.

1. NYCHA employees applying for transfer, promotion, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS). Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

Minimum Qualifications

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
4. Education and/or experience which is equivalent to "1", "2", or "3" above.

Preferred Skills

1. Proficiency with BI software (preferably Microsoft Power BI) and software tools for big data and statistical analyses (e.g. SQL, R, Python, SAS, etc.)
2. Ability to work independently and in a team environment to compile datasets, design & conduct data analyses, provide written interpretations of statistical analyses and to present findings in written reports and oral presentations
3. Data management skills including cleaning, aggregating, and matching large data sets for research and reporting
4. Experience developing analytic plans and conducting statistical analyses
5. Ability to work under stringent deadlines, manage multiple assignments, and handle sensitive information
6. Excellent verbal and written communication skills, including the ability to interface well with senior Authority management and external partners
7. Attention to detail in the presentation of reports, data visualizations, and data sets for distribution
8. Proficiency in Microsoft Office Excel, Outlook, PowerPoint, Access, and Word.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

NYCHA has no residency requirements.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.