Community Associate

Regus; Lincoln (NE); On-site; Full time

Job summary

A leading company in workspace solutions is seeking a Community Associate in Lincoln, Nebraska. This entry-level role involves supporting customers, managing inquiries, and fostering community engagement. Enjoy a competitive salary of $17/hour, work-life balance, and opportunities for career growth.

Benefits

Paid time off (sick/vacation)

401K with company match

Health care coverage

Quarterly bonus

Inspiring work environment

Training and career development

Business casual attire

Qualifications

• 1+ years of customer service experience required.
• Good communication skills and problem-solving abilities.

Responsibilities

• Assist customers with requests and inquiries.
• Manage mail and organize community events.
• Prepare the center for daily operations.

Skills

Customer Service

Communication

Problem Solving

Adaptability

Tools

MS Office

Job description

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233 South 13th Street
Suite 1100
68508 Lincoln
Nebraska, United States of America

The world of work is changing… short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!

At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe!

Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll enjoy a great work-life balance, competitive benefits, and opportunities to grow your career.

The opportunity

As a Community Associate, you’ll work closely with new and existing customers across various industries, creating and maintaining a community within your center, where you will handle all administrative and support needs so your customers can focus on their business.

A typical day at IWG

You arrive early to prepare the center. Throughout the day, you assist customers with requests like WiFi codes, packages, directions, and setup. You manage mail, handle customer inquiries, and ensure services are billed correctly. You also organize events and promote the community to prospects. At day's end, you tidy up and prepare to leave, ensuring everything is in order.

About You

We’re looking for someone capable of managing multiple tasks while providing excellent customer service. You should be:

• A good communicator, with at least 1+ years of customer service experience
• Proactive in solving problems
• Positive, enthusiastic, adaptable
• Comfortable with MS Office and basic IT
• Legally eligible to work in the country you’re applying in and at least 18 years old

What We Offer

Along with a competitive salary, enjoy:

• Work-life balance (no nights/weekends)
• Paid time off (sick/vacation)
• 11 paid holidays annually
• 401K with company match
• Health care coverage
• Quarterly bonus and $17/hour rate
• Inspiring work environment
• Training and career development
• Business casual attire

All qualified applicants will receive consideration without discrimination based on age, race, religion, disability, sex, sexual orientation, gender identity, veteran status, or national origin.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Facilities Services