Community Associate

neu.works; Denver (CO); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Competitive part-time compensation

Flexible schedule with growth opportun

Job summary

Neu.Works in Denver seeks a Part-Time Community Associate to welcome members and support daily operations of our co-working space. You’ll greet guests, assist with needs, manage bookings, and help run events, while maintaining a clean, friendly environment.

The role emphasizes relationship-building, proactive service, and teamwork, with opportunities to grow hours and income in a locally owned business.

Qualifications

• Experience in customer service, hospitality, or administrative role preferred.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet members and guests, creating welcoming atmosphere.
• Assist members with needs and venue info.
• Provide venue tours and help hit revenue goals in sales and retention.
• Onboard new members for smooth community integration.
• Engage with members to build relationships and community.
• Plan and support community events and happy hours.
• Manage front desk operations and handle inquiries.
• Ensure space and amenities are clean and stocked.
• Assist with setup/breakdown of meeting rooms and events.
• Troubleshoot basic IT issues and escalate as needed.
• Process member payments, bookings, and records.
• Assist opening/closing procedures.
• Maintain records and reports.
• Inventory management of office supplies and beverages.

Skills

Customer service

Multitasking

Organizational skills

People skills

Tools

Google Suite

Microsoft Office

Job description

Location: Neu.Works, Cherry Creek North, Denver; Hours: Part-time, up to 25 hours/week, primarily business hours. Reports to: Community Director / Owner

Are you a people person with a passion for creating welcoming and productive environments? Do you thrive in a dynamic, fast-paced setting where no two days are alike? Neu.Works is looking for an enthusiastic and organized Part-Time Community Associate to be the friendly face of our vibrant co-working space.

In this role, you'll be instrumental in ensuring our members have an exceptional experience. You'll manage day-to-day operations, foster a strong sense of community, and support the smooth running of our venue. If you're proactive, detail-oriented, and love connecting with people, we want to hear from you!

What You'll Do:

• Member Experience & Community Building:
• Warmly greet members and guests, providing a welcoming and inclusive atmosphere.
• Assist members with their needs, answer questions, and provide information about the venue's amenities and services.
• Provide tours of venue and partner with leadership to hit revenue goals in sales and retention.
• Help onboard new members, ensuring a smooth transition into the community.
• Actively engage with members to build relationships and foster a strong sense of community.
• Support the planning and execution of community events, workshops, and happy hours.
• Operational Support:
• Manage front desk operations, including answering phones, directing inquiries, and handling mail/packages.
• Ensure the co-working space, including common areas, meeting rooms, and amenities, is clean, tidy, and well-stocked.
• Assist with clean up when necessary, and communicate with cleaning service to ensure issues are promptly dealt with.
• Assist with the setup and breakdown of meeting rooms and event spaces.
• Troubleshoot basic IT issues (e.g., Wi-Fi connectivity, printer issues) and elevate as needed.
• Process member payments, manage bookings, and update member records.
• Assist with opening and closing procedures for the venue.
• Administrative Tasks:
• Maintain accurate records and reports.
• Assist with inventory management of office supplies and beverages.
• Handle general administrative duties as assigned.

What You'll Bring:

• Previous experience in a customer service, hospitality, or administrative role preferred.
• Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a busy environment.
• Proficiency in basic computer skills (Google Suite, Microsoft Office).
• Proactive attitude and a willingness to take initiative.
• Ability to work independently as well as part of a team.
• A genuine interest in fostering community and supporting a positive work environment.
• Flexibility to work [specify days/shifts, e.g., some evenings or weekends] as needed for events.

What We Offer:

• The opportunity to work in a locally owned and operated business.
• Opportunity to be part of a growing and vibrant community.
• Competitive part-time compensation.
• Flexible schedule with the opportunity to grow hours and income.