Community Assistant

EYA, LLC; United States; On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid time off

Employee programs

Job summary

EYA, LLC seeks a Community Assistant (New Home Sales) to support the Sales Manager on-site at Fairfax County, VA. You will be the face of EYA, presenting the community and home information to prospective buyers, and assisting in preparing sales agreements.

Weekend work is required and you may need to obtain a real estate license. The ideal candidate is energetic, detail-oriented, and passionate about real estate and urban living.

Qualifications

• 2+ years in customer service; new home sales experience preferred.
• College degree in hospitality, customer service or related field preferred.
• Strong organizational and communication skills.

Responsibilities

• Provide community and home information to prospective buyers; sell the community vision.
• Demonstrate EYA values of integrity, respect, collaboration, can-do attitude and excellence.
• Maintain potential prospect leads with regular follow-up.
• Assemble sales material and maintain office inventory.
• Monitor models, specifications, signage, landscaping, and entrances.
• Process paperwork for sales contracts, loan pre-qualification, and settlements.
• Manage buyer relationships from contract signing through settlement with timely follow-up.
• Team with on-site construction to create a positive buyer experience.
• Coordinate with Settlements to ensure on-time settlement; participate in video presentations.

Skills

Customer service

Sales

Communication

Organization

People skills

Crm experience

Education

College degree

Tools

CRM systems

Job description

EYA, an award winning residential builder/developer, is seeking a Community Assistant (New Home Sales). Supporting the Sales Manager, this position participates in all aspects of on-site sales including selling the community vision, providing community and home information to prospective buyers, assisting sales manager in preparing sales agreements, and managing the relationship with the homebuyer from contract signing through settlement. This is a full-time position and weekend work is required. This position will also require you to obtain a real estate license.

In this position, you will be the “face” of EYA, always displaying our passion for excellence, integrity, respect, and zeal for relationships, community and sustainability. The ideal candidate will be energetic and a self-starter with a passion for sales, real estate and other personal interests.

Are you an overachiever? Are you easy to talk to with a great personality? Do you come across as professional and polished? Are you incredibly detail oriented and organized? Lastly do you have a passion for real estate and urban living? If so, this position is for you!

Responsibilities:

• Provide community and home information to prospective home buyers. Sell the community vision.
• Demonstrate the EYA values of integrity, respect, collaboration, can-do attitude, and passion for excellence.
• Maintain potential prospect leads system including regular phone follow-up.
• Assemble sales material and maintain office inventory.
• Monitor and maintain all community activity such as models, specifications, signage, landscaping, entrances, etc.
• Process and complete all necessary paperwork for sales contracts, loan pre-qualification/application and settlements.
• Manage relationship with the home-buyer from contract signing through settlement to include prompt and timely follow-up and coordination with internal team.
• Team with on-site Construction members to create a positive buyer experience.
• Work with Settlements Department to ensure smooth and on-time settlement process.
• Participate in virtual meetings and give video presentations.

Qualifications:

• Minimum of 2 years’ work experience, customer service background preferred; new home sales specific experience is highly preferred. College degree preferred in areas such as hospitality, customer service, and similar.
• Strong organizational skills.
• Ability to sell the community vision.
• Quick thinker able to process and respond to customer inquiries/requests with positive results.
• High energy level with excellent people skills.
• Self-direction, tact, diplomacy and a clear, courteous and professional manner when dealing with the public.
• Ability to work cooperatively with staff inside and outside of the department.
• Exceptional oral and written communication skills.
• Computer proficiency and attention to detail.
• Experience with CRM systems and databases is a plus.

At EYA, you’ll be part of a team that values excellence, collaboration, and community impact. Our employees are at the heart of every neighborhood we build—and they love what they do.

Schedule, Compensation and Benefits

This is a full-time role (40 hours per week) that operates from our projects in Fairfax County, VA. Time will be split between two projects (only 1 mile apart). This role requires weekend work.

The anticipated annual salary range for this position is $50,000 - $85,000, including applicable bonuses. Actual compensation will be determined based on experience, qualifications, and other relevant factors.

We also offer a comprehensive benefits package that includes health insurance, retirement savings plans, paid time off, and other employee programs. For a detailed overview of our benefits, please visit our careers page: https://www.eya.com/careers-eya

About EYA

For more than 30 years, EYA has been developing, building, and selling award-winning residential and mixed-use neighborhoods that positively impact the greater Washington, D.C. region. We specialize in creating walkable, lifestyle-friendly communities that combine thoughtfully designed homes, engaging public spaces, and easy access to urban amenities.

Our headquarters is located in Bethesda, Maryland, and our core values—honesty, integrity, determination, excellence, innovation, and collaboration —guide every decision we make. We believe in fostering a supportive, innovative, and collaborative work environment where every team member can thrive.