Community Assistant

Meridian on College Ave - McKinney Properties; State College (Centre County); In loco; USD 17.000 - 25.000; Tempo pieno

Descrizione del lavoro

McKinney Properties, Inc. is seeking a Community Assistant for Meridian on College Ave to assist leasing, marketing, and resident services.

You will greet prospects, share floorplan and amenity information, collect leads, and guide applicants through the leasing process while upholding Fair Housing laws. The role also involves administrative tasks, social activities, and coordinating move-ins/outs, service requests, and resident communications.

Competenze

• Positive, enthusiastic, self-starting attitude.
• Able to represent the property on and off the job.
• Marketing or business classes may be helpful but are not required.

Mansioni

• Greet prospective residents and provide information on floorplans, availability, amenities.
• Obtain lead information and follow up procedures.
• Learn leasing process from application to lease signing.
• Understand Fair Housing Laws and company rules.
• Offer input regarding promotions and monitor social media.
• Assist with distribution or delivery of marketing materials and housing fairs.
• Maintain knowledge of rent, vacancies, leases, and square footage.
• Complete market surveys and analyze competitor marketing.

Conoscenze

Marketing awareness

Positive attitude

Self-motivation

Descrizione del lavoro

Community Assistant (CA)

The ideal resident for a CA position should be positive, enthusiastic, self-starting individual who thrives to have the residents achieve the best experience in apartment community living. Must be able to represent the student housing property in a positive light both when on and off the job. Marketing and/or business classes may be helpful but are not required.

Job Description

Leasing

• Greet prospective residents and provide information on floorplans, availability, amenities, and other information.
• Obtain lead information and continue follow-up procedures
• Ability to get familiar with the leasing process from application to lease signing.
• Understands and complies with Fair Housing Laws and all company rules and regulations.
• Offer input and suggestions regarding promotions.
• Monitor and post on social media.
• Assist in the distribution or delivery of marketing materials
• Assist with execution of housing fairs and other promotional events.
• Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, availability, lease expirations, square footage, etc.
• Completes market surveys as requested by the Property Manager, monitors area trends and stays current on the needs of prospective renters. Seek and analyze competitor marketing and sales materials both on and offline.

Administrative

• Assist residents with service requests. Enter service requests into the software and pass all service requests to maintenance personnel. Close work orders.
• Plans and implements social activities/gatherings in common areas
• Monitors the curb appeal and community appearance. Assists with the upkeep of these areas as needed. Alerts management or maintenance personnel of any known issues.
• Conducts follow-up with residents when necessary to ensure overall customer satisfaction.
• Maintains open and consistent communication with the Property Manager, Leasing Consultants, and the Maintenance team.
• Assist with move-in/move-out process (inspections, distributing key packets and literature, collecting rental payments and /or missing paperwork, etc.) as directly by management.
• Available during non-business hours to respond to lockouts and other minor service issues. *Compensation provided.

While performing the duties of this job, the employee will need to travel from floor to floor and will need to travel outside between buildings in varying outdoor weather conditions. The employee will also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use hands to operate office machinery and regularly be required to communicate effectively with others. Occasional lifting may be required.

EEO Statement

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, gender identity, sexual orientation, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

McKinney Properties, Inc. has been named a 2024 and 2025 Top Workplace by the Pittsburgh Post Gazette!