Community Assistant

Cagayan State University; Cayce (SC); In loco; USD 15.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Advancement opportunities

Evenings/weekends flexibility

Descrizione del lavoro

Cagayan State University is seeking a role focused on delivering exceptional resident and guest service within a university housing environment. You will handle inquiries, support campus services, and contribute to leasing efforts and social activities.

The role requires strong communication, teamwork, and organizational skills, with flexibility to work evenings, weekends, and occasional events. Emphasis on safety, policy enforcement, and collaboration with Resident Directors.

Competenze

• Strong communication and interpersonal skills for diverse groups and leadership.
• Ability to work effectively in a team environment.
• Excellent organizational and time-management abilities.
• Willingness to learn campus resources and services.
• Commitment to diversity, inclusion, and respect.
• Basic computer proficiency and adaptability to software.

Mansioni

• Provide exceptional customer service to residents, prospective residents, and guests.
• Assist residents with inquiries and requests, as a resource on community policies and campus services.
• Participate in leasing and marketing efforts including outreach, tours, and inquiries.
• Develop and implement community activities and events to foster engagement.
• Perform administrative duties such as resident records and room assignments.
• Promote safety by enforcing policies and assisting with emergency protocols.
• Collaborate with staff and Resident Directors to ensure smooth operations.
• Participate in the turn process and other duties as needed.

Conoscenze

Communication

Teamwork

Organization

Campus resources knowledge

Diversity inclusion

Computer literacy

Flexibility

On-call readiness

Resident relations

Customer service

Descrizione del lavoro

Your Role

Here’s what you will be doing:

• Provide exceptional customer service to residents, prospective residents, and guests, ensuring a welcoming and inclusive atmosphere.


• Assist residents with inquiries, concerns, and requests, serving as a knowledgeable resource on community policies and campus services.


• Participate actively in leasing and marketing efforts including outreach, social media strategy, tours, and handling inquiries.


• Develop and implement community activities and events to foster engagement and social connections.


• Perform administrative duties such as managing resident records, coordinating room assignments, and maintaining communication channels.


• Promote safety by enforcing community policies, reporting issues, and assisting with emergency response protocols.


• Collaborate with staff and support Resident Directors to ensure smooth community operations.


• Participate in the “turn” process and other responsibilities as assigned based on community needs.

About You

The company is looking for candidates with the following skills and qualifications:

• Strong communication and interpersonal skills with the ability to work with diverse groups and lead others.


• Ability to work effectively in a team environment.


• Strong organizational and time management skills.


• Knowledge of or willingness to learn about campus resources and services.


• Commitment to diversity, inclusion, and respect.


• Basic computer proficiency and ability to learn software applications.


• Flexibility to work evenings, weekends, and occasional special events.


• Ability to be on-call for emergencies.


• Current account in good standing if a current resident.

Compensation & Benefits

• Compensation at $13 per hour.


• Competitive pay with opportunities for advancement and growth.

Physical Demands and Work Environment

• Frequently required to stand and walk.


• Continually required to sit, use hand and finger dexterity, and communicate verbally.


• Occasional exposure to outside weather conditions.


• Noise level is usually moderate.


• Must occasionally lift and/or move up to 25 pounds.