Community Area Manager

Georgia Community Support And Solut; Georgia; On-site; USD 42,000 - 52,000; Full time

Job summary

Georgia Community Support And Solut is seeking an Area Manager to oversee two group homes in the Metro Atlanta area. This on-site, full-time role requires coordinating staff, ensuring quality service, and maintaining compliance with program policies.

You will schedule shifts, support self-advocacy and independence for individuals served, and respond to after-hours needs as required. Travel between locations and evenings/weekends are expected.

Qualifications

• High school diploma or GED; Associate’s or Bachelor's degree preferred.
• Three or more years of progressive experience in human services or related field supporting individuals with IDD.
• At least one year of supervisory or lead experience with scheduling, coaching, and training oversight.
• Experience coordinating or overseeing support services, including medical follow-up and documentation.
• Demonstrated ability to work on-site in residential settings, including evenings and weekends.

Responsibilities

• Advocates for individuals' involvement in self-advocacy, employment, social interaction in the community and learning independent living skills.
• Fosters open communication with individuals, families, staff, and other stakeholders.
• Coordinates the process for ensuring individuals’ medical needs are met.
• Verifies and audits communication of medical documentation is in the appropriate logs and given to the correct departments.
• Follow up and implement as needed on all support services recommendations.
• Manage staff performance by evaluating and issuing progressive discipline as needed.
• Coordinates all staff training with each location to ensure training is completed in a timely manner.
• Acts as a role model by developing staff on how to work with individuals, families, and other staff.
• Ensures staff is operating within the company’s policies and procedures.
• Interviews potential new hires in a timely manner and participates in the termination of employees.
• Coordinates staff schedules based on the staffing model for each group home.
• Requires responding to calls in the evenings and on weekends and may require covering shifts in the group homes.
• Conducts job duties at the group homes or other work locations. This is not a work-from-home position.
• Conduct staff meetings to ensure dissemination of all company information.
• Ensure timely completion of all reports and information requested.
• Adhering to the budget of each group home location.
• Performs other duties as assigned.

Skills

Supervisory experience

Staff scheduling

Coaching / training coordination

On-site work

Driver's license

Education

High school diploma or GED

Associate's or Bachelor's degree in human services or related field

Job description

Job DetailsJob Location: Cobb, Fulton, Dekalb, Gwinnett, Bartow, - GAPosition Type: Full TimeJob Shift: Morning

InCommunityis committed to supporting individuals with intellectual and developmental disabilities to live safe,healthyand joyful lives in their communities. We offer a culture of integrity, service, and respect for the dignity of every individual. All employees, including theCommunity AreaManagerare expected to model and promote the organization’s mission and values in every aspect of their work.

Essential Job Duties and Responsibilities

• Advocates forindividuals'involvement in self-advocacy, employment,social interaction in thecommunityand learning independent living skills.
• Fosters open communication with individuals, families, staff, and other stakeholders.
• Coordinatesthe process forensuringindividuals’ medical needsare met.
• Verifiesand auditscommunication of medical documentation is in theappropriate logsand given to the correct departments.
• Follow up and implement as needed on all support services recommendations.
• Manage staff performance by evaluatingand issuing progressive discipline as needed.
• Coordinatesall staff training with each location to ensure training is completed in a timelymanner.
• Acts as a role modelby developing staffon how to work with individuals, families, and other staff.
• Ensuresstaffisoperatingwithin the company’s policies and procedures.
• Interviews potential new hirestimelyandparticipatesin the termination of employees.
• Coordinates staff schedules based on the staffing model for eachgrouphome.
• Requires responding to calls in the evenings and on weekends and may require covering shifts in the group homes.
• Conductsjob dutiesat the group homes or other work locations.This is not a work-from-home position.
• Conduct staff meetings to ensure dissemination of all company information.
• Ensuretimelycompletion of all reports and information requested.
• Adhering to the budget of eachgrouphome location.
• Performs other duties as assigned.

QualificationsEducation, Certifications & Experience Requirements

• High school diploma or GED;Associate’s or Bachelor’sdegree in human services, social work, psychology, healthcare administration, or a related fieldpreferred.
• Three (3) or more years of progressive experienceworking in human services, residential services, healthcare, or a related field supporting individuals with intellectual and/or developmental disabilities (IDD).
• At least one (1) year of supervisory or lead experience, which may include responsibility for:
  • Staff scheduling and coverage
  • Performance feedback and coaching
  • Training coordination and/or oversight
  • Progressive discipline or corrective action
• Demonstrated experience coordinating or overseeingindividual support services, such as:
  • Medical or healthcare follow-up
  • Documentation and compliance logs
  • Communication with families, providers, or interdisciplinary teams
• Demonstrated ability to workon-site in residential or program locations, including evenings, weekends, and responding to urgent operational needs.
• Valid Georgia driver’s license with reliable transportation and ability to travel between program locations.
• Demonstrated commitment toperson-centered practices, community inclusion, and self-advocacy for individuals served, preferred.

Supervisory Responsibilities

• Manages the staff of two (2) group homes

Work Environment

The work environment characteristics described here are representative ofthose an employee encounters while performing the essential functions of this job.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual isfrequentlyrequired to stand, walk, reach with hands and arms, and talk or hear.The individualis occasionally required tosit, use hands to finger, handle, or feel,climbor balance, stoop, kneel, crouch, or crawl and taste or smell.The employee must occasionally lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Travel Required

Frequenttravel throughout the Metro Atlanta area.