Community and Youth Program Coordinator

Avalon Housing; Ann Arbor (MI); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

403(b) retirement plan

Generous vacation and holidays

Life / AD&D / Short term disability

Wellness programs

Job summary

Avalon Housing in Ann Arbor, MI is seeking a compassionate Community and Youth Coordinator to engage families, run on-site activities, and build partnerships with Ann Arbor Public Schools and youth-serving organizations.

You will coordinate programs, support crisis intervention, manage volunteers, and ensure welcoming, well-organized community centers while reporting to the Community Building Team Lead.

Qualifications

• BA degree in social or behavioral science preferred.
• One+ year experience in human services or homelessness-related roles.
• Experience with youth development and community engagement.
• CPR/First Aid certifications (can be completed on hire).
• Strong communication skills and ability to partner with schools and nonprofits.
• Ability to work flexible hours to meet program needs.

Responsibilities

• Engage tenants and families through creative strategies that build trust and confidence.
• Coordinate on-site activities, mutual aid groups, outings, and community events.
• Identify partnerships with youth programs and Ann Arbor Public Schools.
• Lead a weekly food pantry and support agency pantries as needed.
• Ensure the Community Center is welcoming, accessible, and well-organized.
• Provide crisis intervention and head of household/child intervention as needed.
• Advocate for tenants and connect them with external resources.
• Meet documentation requirements for programs.
• Oversee volunteers for site-based events and activities.
• Attend weekly team meetings and flexible hours outside normal business hours.

Skills

Community outreach

Crisis intervention

Verbal & written communication

Harm reduction

Flexible hours

Education

BA degree in social or behavioral science

Job description

Job Description: Community and Youth Coordinator

At Avalon, housing is a human right. Our mission is to build healthy, safe and inclusive supportive housing communities as a long-term solution to homelessness.

Avalon Housing is a non-profit supportive housing provider. Supportive housing is a combination of affordable housing paired with services, such as case management. We don't just help people find housing, we help people stay and thrive in their homes.

If you are passionate about creating communities where all people are welcome, Avalon may be a good fit for you.

The Community and Youth Coordinator (CYC) manages community programming at Avalon community center(s) located at a number of Avalon properties. They provide support, activities and resources to Avalon families. The CYC works with various partners to offer trauma-informed, age-appropriate programs to Avalon youth and teens. The CYC is also a caring, supportive adult that youths can turn to outside of their immediate family should the need arise. Community and Youth Coordinators also collaborate with other Avalon staff to assess youth and family needs and to plan community center programming and engagement.

Here are some of the key benefits that Avalon staff receive:

Paid Time Off: Paid time off includes three weeks of vacation time plus additional sick and personal time allowances. There are additional paid days off that allow for at least one paid day off per month!

Medical Benefits: Full-time employees can select from three medical insurance plans, including coverage options for you and your family. Plus, Avalon covers dental and vision insurance-with no per-payroll premium contribution!!

Life and Disability Plans: Employees working 16 or more hours per week receive life insurance and short-term disability coverage-Avalon covers the full cost of the premiums.

403(b) Retirement Plan Avalon sponsors a 403(b) retirement plan through Vanguard, available to all employees.

Core Responsibilities include:

• Engage tenants and families through creative strategies that build trust and confidence
• Coordinate, initiate, and facilitate on-site activities, mutual aid support groups, outings, community meetings, events, and meals
• Identify new partnerships and collaborate with current youth program partners, including Ann Arbor Public Schools and local youth-serving organizations
• Lead a weekly food pantry and support agency food pantries as needed
• Ensure the Community Center is welcoming, accessible, and well-organized
• Provide crisis intervention and head of household/child intervention as needed
• Advocate for tenants, provide referrals, and connect them with external community resources
• Meet documentation requirements as dictated by program needs
• Provide oversight of volunteers for site-based events and activities
• Participate in weekly team meetings, regular supervisor check-ins, and flexible hours/events outside normal business hours as required

• Attend weekly team meetings

Desired Qualifications & Experience

• BA degree in social or behavioral science preferred
• At least one year's experience in human services working with individuals who are experiencing homelessness, mental illness, chronic health issues, and/or addiction disorders
• At least one year's experience working with children and youth utilizing principles of positive youth development or other evidence-based developmental frameworks
• Serve Safe, Adult, Infant, and Pediatric CPR and First Aid Certifications (can be completed upon hiring)
• Experience with or working knowledge of community organizing
• Strong verbal and written communication skills
• Experience engaging individuals in their current stage of change and applying harm reduction principles
• Ability to work flexible hours as required by program needs

• Interest and experience working with individuals who are difficult to engage and refer to traditional programs; ability to engage individuals at their current stage of change.
• Successful candidates will demonstrate the ability to work with diverse populations in a non-judgmental way.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit for long periods of time, drive a vehicle with passengers, communicate with others by talking and hearing, lift and carry items weighing up to 50 pounds, and operate computer hardware systems.

A valid Michigan Chauffeur license and reliable transportation is required.

Job Title: Community and Youth Coordinator

Reports to: Community Building Team Lead

Location: This position and office is based in Ann Arbor, MI 48105

Status: Full-time position, salaried, Exempt

Schedule: This position may require occasional work outside of normal business hours

(M-F 9:00-5:00)

Starting Wage: $47,511

Benefits including excellent health insurance options, dental & vision, 403(b), generous vacation and additional holidays, Life / AD&D / Short term disability plan, Employee Assistance & Wellness programs

Avalon Housing is an equal opportunity employer and actively seeks applicants from diverse backgrounds. This includes but is not limited to people living with disabilities or mental health conditions, and with lived experience with homelessness or recovery from a substance use disorder. Avalon also encourages those with criminal histories to apply. Avalon doesn't request information about criminal histories unless and until an offer of employment is extended. Avalon may exclude someone based on criminal history if it determines the criminal history is related to or directly conflicts with the responsibilities of the position.