Community Ambassador

Rapport Guest Services

Chicago (IL)

On-site

USD 25,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Commuter Benefits

FSAs

Paid Parental Leave

Personal Leave

Job summary

Rapport Guest Services in Chicago is seeking a Community Ambassador for Omnicom Chicago to greet guests, support executives, and maintain a polished office environment. This role emphasizes exceptional hospitality, strong communication, and reliability in a fast-paced corporate setting.

You will serve as the primary reception contact for clients and staff, coordinate with vendors, and ensure all public areas meet high standards of cleanliness and presentation.

Qualifications

2–3 years of experience in client service, hospitality, housekeeping, porter, or similar corporate environment.
Strong hospitality mindset with commitment to Platinum Service Standard.
Ability to multitask and work effectively in a fast-paced, public-facing environment.
Excellent communication and interpersonal skills.
Basic computer proficiency and familiarity with office technology.
Reliable, punctual, and highly detail-oriented.

Responsibilities

Provide high-level customer support as the main contact for employees, visitors, and executives.
Greet guests professionally, ensuring a welcoming and polished experience.
Maintain cleanliness, organization, and overall presentation across all office spaces.
Restock office, kitchen, and pantry supplies; maintain clean and functional kitchen areas.
Set up, reset, and arrange conference rooms for meetings (including furniture movement up to 50 lbs).
Coordinate with vendors (catering, AV, etc.) to ensure seamless service delivery.

Skills

Hospitality mindset

Communication skills

Interpersonal skills

Attention to detail

Multitasking

Office technology basics

Tools

Office software

Job description

Rapport

Position Title: Community Ambassador Omnicom Chicago

Pay 5

Salary:

$18-$22/hour

Other Forms of Compensation:

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

The Community Ambassador creates a warm, welcoming, and professional environment for all clients, executives, and staff. This role serves as the primary reception contact for the office and C-suite, while ensuring all public areas are maintained to the highest standard.

Key Responsibilities

Provide high-level customer support as the main point of contact for employees, visitors, and executives
Greet guests professionally, ensuring a welcoming and polished experience
Maintain cleanliness, organization, and overall presentation across all office spaces including lobby, conference rooms, kitchen, and work areas
Restock office, kitchen, and pantry supplies; maintain clean and functional kitchen areas
Set up, reset, and arrange conference rooms for meetings, including furniture movement up to 50 lbs
Monitor and address maintenance needs, coordinating repairs and equipment servicing as needed
Provide basic support for office technology and equipment
Coordinate with vendors (catering, AV, etc.) to ensure seamless service delivery
Respond to inquiries, anticipate needs, and communicate effectively with team members and departments
Maintain awareness of daily operations and share relevant updates with the team
Follow all security, safety, and compliance procedures
Conduct opening and closing walkthroughs as needed
Provide general administrative support and complete additional duties as assigned

Preferred Qualifications

Strong hospitality mindset with commitment to delivering Platinum Service Standard
Ability to multitask, prioritize, and work effectively in a fast-paced, public-facing environment
Excellent communication and interpersonal skills
Basic computer proficiency and familiarity with office technology
Reliable, punctual, and highly detail-oriented
Strong sense of ownership, professionalism, and confidentiality
2 to 3 years of experience in client service, hospitality, housekeeping, porter, or similar corporate environment

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Rapport maintains a drug‑free workplace.

Associates In Rapport Are Offered Many Fantastic Benefits.