Community Ambassador

Compass Group USA

Chicago (IL)

On-site

USD 33,062 - 35,817

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

FSAs

Job summary

Compass Group USA is seeking a Community Ambassador at Omnicom Chicago to create a welcoming, professional office environment for clients, executives, and staff. You will serve as the primary reception contact and maintain all public areas to the highest standard.

The role emphasizes hospitality, organization, and proactive service, with opportunities for growth within Rapport, a division of FLIK Hospitality Group under Compass Group USA.

Qualifications

Experience in client service, hospitality, or corporate environment.
Strong hospitality mindset and service standards.
Ability to multitask in a fast-paced, public-facing setting.
Excellent communication and interpersonal skills.
Basic computer proficiency and familiarity with office technology.

Responsibilities

Provide high-level customer support as the main contact for employees, visitors, and executives.
Greet guests professionally to create a welcoming experience.
Maintain cleanliness and presentation of all office spaces including lobby and conference rooms.
Restock supplies and maintain kitchen areas.
Set up and arrange conference rooms and manage seating when needed.
Coordinate with vendors to ensure seamless service delivery.
Support general administrative tasks and day-to-day operations.

Skills

Hospitality mindset

Multitasking

Communication skills

Office technology

Punctuality

Attention to detail

Professionalism

Client service experience

Tools

Microsoft Office

Job description

Select how often (in days) to receive an alert:

× Earlier pay, easier saving. Even is the money app that makes it happen. A new benefit for all Frontline Associates.

Community Ambassador

Position Title:Community Ambassador Omnicom Chicago

Pay 5

Salary:$24-$26/hour

Other Forms of Compensation:

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

The Community Ambassador creates a warm, welcoming, and professional environment for all clients, executives, and staff. This role serves as the primary reception contact for the office and C-suite, while ensuring all public areas are maintained to the highest standard.

Key Responsibilities

Provide high-level customer support as the main point of contact for employees, visitors, and executives
Greet guests professionally, ensuring a welcoming and polished experience
Maintain cleanliness, organization, and overall presentation across all office spaces including lobby, conference rooms, kitchen, and work areas
Restock office, kitchen, and pantry supplies; maintain clean and functional kitchen areas
Set up, reset, and arrange conference rooms for meetings, including furniture movement up to 50 lbs
Monitor and address maintenance needs, coordinating repairs and equipment servicing as needed
Provide basic support for office technology and equipment
Coordinate with vendors (catering, AV, etc.) to ensure seamless service delivery
Respond to inquiries, anticipate needs, and communicate effectively with team members and departments
Maintain awareness of daily operations and share relevant updates with the team
Follow all security, safety, and compliance procedures
Conduct opening and closing walkthroughs as needed
Provide general administrative support and complete additional duties as assigned

Preferred Qualifications

Strong hospitality mindset with commitment to delivering Platinum Service Standard
Ability to multitask, prioritize, and work effectively in a fast-paced, public-facing environment
Excellent communication and interpersonal skills
Basic computer proficiency and familiarity with office technology
Reliable, punctual, and highly detail-oriented
Strong sense of ownership, professionalism, and confidentiality
2 to 3 years of experience in client service, hospitality, housekeeping, porter, or similar corporate environment

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Rapport maintains a drug-free workplace.

Associates in Rapport are offered many fantastic benefits.