Community Administrative & Compliance Coordinator

HOAMCO; Prescott Valley (AZ); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

EAP & Calm Health

Paid sick leave

401(k) with Company Match

Competitive pay

Team-oriented culture

Job summary

HOAMCO in Prescott Valley, AZ is seeking a Community Administrative & Compliance Coordinator to support the onsite management team with administrative, financial, and compliance duties while delivering excellent resident service.

You will handle payments, accounts payable, inspections, violations and notices, and coordinate work orders, meetings, and liaison activities between residents, management, and vendors.

Qualifications

• High school diploma or equivalent required.
• Prior experience in administrative support, customer service, or HOA/community operations preferred.
• HOA or community management experience preferred but not required.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Provide high-quality customer service to residents, board members, vendors, and guests via phone, email, and in person, serving as a primary point of contact for general inquiries.
• Support administrative and financial operations by processing homeowner payments, assisting with accounts payable, managing mail, deliveries, and maintaining office supply inventory.
• Conduct routine community inspections on foot or by vehicle as needed, document violations, issue and track compliance notices, and coordinate the violation and fine process in accordance with governing documents and company procedures.
• May assist in educating homeowners on community standards and compliance expectations.
• Submit, track, and follow up on maintenance and vendor work orders while maintaining accurate compliance and administrative records.
• Support resident and community engagement by greeting residents and guests professionally, participating in meetings or events, and acting as a liaison between residents, management, and vendors.

Skills

Organizational skills

Time management

Problem-solving

Communication skills

MS Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

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Community Administrative & Compliance Coordinator

The Community Administrative & Compliance Coordinator serves as a central operational support role for the onsite community management team. This position is responsible for providing administrative, financial, and compliance support while delivering exceptional customer service to residents, board members, and vendors. The role supports daily office operations, assists with compliance enforcement, and helps maintain community standards in alignment with Ventura's service-driven culture.

RESPONSIBILITIES

Provide high-quality customer service to residents, board members, vendors, and guests via phone, email, and in person, serving as a primary point of contact for general inquiries

Support administrative and financial operations by processing homeowner payments, assisting with accounts payable, managing mail, deliveries, and maintaining office supply inventory

Conduct routine community inspections on foot or by vehicle as needed, document violations, issue and track compliance notices, and coordinate the violation and fine process in accordance with governing documents and company procedures

May assist in educating homeowners on community standards and compliance expectations

Submit, track, and follow up on maintenance and vendor work orders while maintaining accurate compliance and administrative records

Support resident and community engagement by greeting residents and guests professionally, participating in meetings or events, and acting as a liaison between residents, management, and vendors

REQUIREMENTS

Qualifications:

High school diploma or equivalent required

Prior experience in administrative support, customer service, or community/HOA operations preferred

HOA or community management experience preferred but not required

Valid driver's license and reliable transportation required

Skills:

Strong organizational and time management skills with the ability to manage multiple priorities

Professional, discreet, dependable, and self-motivated with strong problem-solving abilities

Excellent verbal and written communication skills with a customer-service-oriented mindset

High attention to detail and accuracy

Proficiency in Microsoft Office applications including Outlook, Word, and Excel

PHYSICAL REQUIREMENTS

The physical requirements can vary, but generally, they may include:

Lifting: Ability to lift and carry up to 25 pounds

Working Conditions: Primarily office-based with routine community inspections and resident interaction

Manual Dexterity: Ability to use computers, phones, and standard office equipment

Driving: Ability to operate a vehicle for job-related duties; MVR will be reviewed at time of hire and periodically thereafter

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodation in performing the job duties as described in the job description, discuss with your manager.

WHAT WE OFFER:

• Support Programs - Employee Assistance Program (EAP) and Calm Health.
• As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with Company Match - Automatic enrollment with a 30% match on the first 10% of contributions.
• Competitive pay, depending on experience
• Most importantly, a caring team who is dedicated to your success!