Communications Systems Technician

Valley-Metro; Phoenix (AZ); On-site; USD 41,000 - 62,000; Full time

Job summary

Valley Metro is seeking a maintenance technician to support safe and effective transit operations by servicing communications and fare systems. The role offers a pay range of $29.96–$44.94 per hour with an anticipated starting rate between $29.96 and $37.45, based on skills, experience, and internal equity.

This safety-sensitive position requires a DOT physical, pre-employment drug testing, and a CDL progression plan.

Qualifications

• High School Diploma or GED required.
• 1 year of experience in communications systems maintenance, network diagnostics, or SCADA operations.
• Equivalent education/experience acceptable; additional education cannot substitute for experience.

Responsibilities

• Inspect, maintain, troubleshoot, repair, and support network, communication, and fare systems including SCADA, CCTV, and PA systems.
• Maintain communication infrastructure and fare collection equipment, including boards and related hardware.
• Identify, gather, test parts; work safely with electricity; use specialized tools and equipment.
• Perform general cleaning, maintenance, and inventory management of tools, parts, and equipment.
• Respond to emergencies and maintain detailed inspection, repair, and inventory records.
• Support cross-functional projects, system upgrades, and technology implementations to improve operations.
• Perform other duties of similar nature as assigned.

Skills

SCADA systems

Network diagnostics

CCTV/PA system maintenance

Electrical safety

Fare collection systems

Communications systems maintenance

Emergency response

Education

High School Diploma or GED

Job description

Purpose of Role

Supporting safe and effective transit operations by performing preventative and corrective maintenance on communication and fare systems.

The full pay range for the position is $29.96 to $44.94 per hour with an anticipated starting rate between entry ($29.96) and midpoint ($37.45) of the range. It’s essential to note that the actual hourly rate offered will be determined based on several factors, including skills, qualifications, experience, education, certifications, training and internal equity considerations.

This position is designated as safety-sensitive and is subject to the Valley Metro RPTA's Drug and Alcohol Program.

Education and/or Experience

High School Diploma or GED and one (1) year of experience in:

• Communications systems maintenance
• Network hardware diagnostics
• SCADA operations and troubleshooting highly desired
• Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
• Additional education cannot be substituted for experience.

Human Resources reserves the right to call only the most qualified applicants to the selection process.

Medical Examination

Employment is contingent upon successfully passing a DOT physical examination.

Drug Testing

Employment is contingent upon successfully passing a pre-employment drug test. This safety-sensitive position is subject to the Valley Metro RPTA's Drug and Alcohol Program, including drug and alcohol testing as required by program policy.

Background Investigation

Employment is contingent upon successfully passing a background investigation.

Licences and Certifications

Valid Arizona Driver's License and the ability to maintain insurability under Valley Metro's Vehicle Insurance Policy.

Position requires the incumbent to successfully qualify to operate light rail vehicles.

Incumbent is required to obtain a Class B CDL permit within 90 days of attending New Employee Orientation and obtain a full Class B CDL with air brake endorsement within 6 months of hire.

Examples of Essential Duties/Responsibilities

The following functions are intended to provide a representative summary of the primary duties and responsibilities of this position and are not an exhaustive list of all duties that may be performed.

• Inspect, maintain, troubleshoot, repair, and support network, communication, and fare collection systems, including Supervisory Control and Data Acquisition (SCADA), Closed-Circuit Television (CCTV), Public Address (PA) systems, fiber optics, and network nodes.
• Maintain communication infrastructure and fare collection equipment, including variable message boards.
• Identify, gather, and test necessary parts; safely work with electricity; and operate and maintain specialized tools and equipment.
• Perform general cleaning, maintenance, and inventory management of tools, parts, and equipment.
• Respond to emergencies and maintain detailed inspection, repair, and inventory records.
• Support cross-functional projects, system upgrades, and technology implementations to improve operations.
• Perform other duties of a similar nature and level as assigned.

Required Knowledge & Skills

Knowledge of

• Extensive understanding of SCADA system hardware theories.
• Advanced comprehension of network diagnostics methodologies.
• Thorough grasp of surveillance equipment maintenance processes.
• Detailed understanding of fare collection system operations procedures.
• Comprehensive knowledge of CCTV and PA system functionality theories.
• In-depth understanding of electrical safety procedures.
• Basic awareness of inventory control and parts tracking processes.
• Using a computer and related software.

Skill in

• Inspecting communication and fare equipment accurately.
• Troubleshooting network and video system failures.
• Repairing SCADA-related devices efficiently.
• Maintaining tools and equipment in working condition.
• Responding to system alarms promptly.
• Updating maintenance logs consistently.
• Facilitating replacement parts inventory accurately.
• Communication and interpersonal skills to exchange information and receive work direction.

Work Environment

Work is performed in a combination of office/vehicle/outdoor setting with routine use of standard office and specialty equipment. This role requires heavy physical exertion; exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

This role typically requires sitting, handling, fine dexterity, visual acuity, hearing, speaking, walking, standing, lifting, carrying, pushing/pulling, kneeling, bending, climbing, reaching, twisting, crouching, balancing, crawling, noisy/distracting environment, foot controls, time pressure, tedious or exacting work, changing of tasks, multi-tasking, emergency situation, irregular work schedule/overtime, noisy/distracting environment and working with others on a team.

Valley Metro is a Drug-Free Workplace and an Equal Opportunity Employer.