Communications Support Specialist

Maryland Court Reporters; Washington (District of Columbia); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Onsite in Washington, DC

Telecommuting benefits

Job summary

The U.S. House of Representatives Office of Communications seeks a Communications Support Specialist to join a small, cross-functional creative services team in Washington, DC.

This generalist role supports content development, design, and project coordination with opportunities to learn new tools and processes. The position requires at least one communications discipline, strong writing and organizational skills, and a bachelor’s degree with two years of relevant experience.

Qualifications

• Demonstrated professional experience in at least one communications discipline (writing/editing, visual communications, or project coordination).
• Strong written and oral communication skills and ability to work with colleagues, clients, vendors, and senior staff.
• Bachelor’s degree in communications, English, journalism, multimedia, public relations, or related field; two years of relevant experience.

Responsibilities

• Coordinate communications projects from intake through completion by gathering information and tracking assignments.
• Maintain and update publications, websites, presentations, and other communications products using approved templates.
• Provide editorial, design, multimedia, production, and related support on various projects.
• Support production equipment, supplies, and inventory management.
• Organize and maintain project files, templates, archives, and digital assets.

Skills

Written communication

Editing

Project coordination

Client services

Graphic design basics

Microsoft Office

Education

Bachelor’s degree in communications or related field

Two years of relevant professional experience

Tools

Microsoft Office

Job description

Communications Support Specialist

Closing Date: Open until filled
Salary Range: Up to $73,712.00

Since 1789 the Office of the Clerk has served as the official record keeper of the U.S. House of Representatives and supported the institution’s nonpartisan legislative functions. The Office of Communications furthers that mission by providing the Clerk and other nonpartisan House partners with communications strategy, content development, graphic and multimedia design, print and digital production, and related creative services.

The Office of Communications seeks a highly organized, adaptable, and collaborative Communications Support Specialist to join its small, cross-functional creative services team. This generalist position is intended for a candidate with demonstrated ability in at least one communications discipline, such as content development, visual communications, or project coordination and client services.

The Communications Support Specialist will work with content developers, graphic designers, project managers, and other communications professionals to keep assignments organized, accurate, current, and moving toward completion. Responsibilities will vary based on office needs, available assignments, and the employee’s skills and ability to learn new tools and processes. The position provides broad exposure to the work of the Office of Communications and opportunities to develop additional skills and greater specialization over time.

This is a full-time position located onsite in Washington, DC, with some telecommuting benefits.

Major Duties

• Project Coordination. Supports communications projects from intake through completion by gathering information, documenting requirements, coordinating workflow, tracking assignments, maintaining project files, resolving issues, and facilitating timely delivery.
• Publication Maintenance. Maintains and updates recurring publications, websites, presentations, and other communications products using approved content, established templates, and office processes.
• Project Support. Provides editorial, design, multimedia, production, and related communications support on quick-turnaround and long-term projects.
• Production Support. Supports the use and maintenance of shared production equipment, supplies, inventory, work areas, and related resources.
• File and Asset Management. Organizes and maintains project files, templates, archives, process documents, photographs, video files, and other communications assets.

Qualifications

• Demonstrated professional experience in at least one communications discipline:
  • Research, writing, editing, fact-checking, and proofreading
  • Visual communications, file preparation, and print production
  • Photography, video, multimedia production, and digital asset management
  • Project coordination, workflow support, and client services
• Strong written and oral communication skills and the ability to work effectively with colleagues, clients, vendors, and senior staff
• Strong organizational skills, attention to detail, and follow-through, with the ability to manage multiple assignments and changing priorities
• Ability to work independently within established assignments, processes, and quality standards
• Ability to learn new tools, processes, and subject matter quickly and apply them to unfamiliar assignments
• Sound judgment, discretion, initiative, and professionalism
• Proficiency with Microsoft Office applications and the ability to adapt to new technologies
• Bachelor’s degree in communications, English, journalism, multimedia, public relations, or related field
• Two years of relevant professional experience
• Knowledge of or interest in the legislative process and the history and work of the U.S. House of Representatives

Applicants should submit materials with the subject line“Communications Support Specialist” to:

Michelle Haynes
Office of Communications
Office of the Clerk
U.S. House of Representatives
[e-mail]

Hiring for this position is governed by the Veterans Employment Opportunities Act. Applicants seeking veterans’ preference consideration should email [e-mail] for further information.

Continued employment is contingent upon satisfactorily completing a criminal history records check. Employment with the U.S. House of Representatives is at-will. EOE.