Communications Support Specialist

Dutuc; Boston (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid training

Skills development

Supportive team

Career advancement

Hands-on experience

Job summary

Dutuc in Boston is seeking a detail-oriented Communications Assistant to help prepare informational materials, support customer-facing communications, and coordinate communication needs for promotional activities.

You will organize information, respond to inquiries, and help teams communicate accurately. The role offers hands-on training, a collaborative team, and opportunities to develop writing and coordination skills.

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational abilities.
• Professional, approachable, and collaborative attitude.
• Ability to explain information clearly and accurately.
• Good time-management and task-prioritization skills.
• Willingness to learn and respond constructively to feedback.
• Previous communications or administrative experience is an asset but not required.

Responsibilities

• Assist with preparing informational materials and customer-facing resources.
• Help communicate accurate information about products, services, and promotional activities.
• Respond to general inquiries and direct questions to the appropriate team members.
• Support communications during promotional events and customer engagement activities.
• Review materials for clarity, accuracy, and consistency.
• Organize communication resources and maintain relevant records.
• Collect customer feedback and share recurring questions with the team.
• Coordinate with colleagues to ensure updates and information are shared promptly.

Skills

Strong written and verbal comms

Attention to detail

Organizational abilities

Explain information clearly

Time-management

Willingness to learn

Communications experience (asset)

Job description

Dutuc in Boston is seeking a detail-oriented Communications Assistant to help prepare informational materials, support customer-facing communications, and coordinate communication needs for promotional activities.

You will organize information, respond to inquiries, and help teams communicate accurately. The role offers hands-on training, a collaborative team, and opportunities to develop writing and coordination skills.