Communications Specialist (VDH00946)

Virginia-Department-of-Healt; Roanoke (VA); On-site; USD 46,000 - 63,000; Full time

Job summary

The Virginia Department of Health is seeking a Communications Specialist for the Roanoke HQ. You will manage and publish website content, ensure accessibility and regulatory compliance, and support public relations efforts across the RCAHD districts.

The role requires collaboration with SMEs to deliver clear, current digital communications and engage diverse audiences. You may lead projects, coordinate content updates, and contribute to marketing and administrative support.

Job description

Title: Communications Specialist (VDH00946)

State Role Title:PR & Mktg Spec III

Hiring Range: $45,739 to $62,949

Pay Band: 4

Agency: Virginia Department of Health

Location:ROANOKE HQ

Agency Website:www.vdh.virginia.gov

Recruitment Type: General Public - G

Job Duties

Consider joining the Virginia Department of Health as we foster healthy and resilient communities. This is your opportunity to serve the public in the Administration Department as Communication Specialist at Roanoke City/Alleghany Health District. Job Description: The Communications Specialist manages and produces website content and updates to support to assigned VDH website platforms and provides related administrative and public relations support. This position is responsible for updating existing content, creating and/or editing new material as needed, and implementing solutions to improve the user experience. Ensures accessibility standards are in compliance with state and federal regulations, and ensures that website content is current, relevant, and actionable. Serves as a lead to effectively manage projects and assignments and works collaboratively with others to design and complete digital communications projects and initiatives. Provides consistent quality control and website maintenance. Duties: Website Support • Creates and posts digital communications to support local health district webpages and/or provides support for The Comms Hub, to include organization and publishing of communication assets from local and national sources, as well as vendor partners • Writes, reviews, and edits website copy • Develops web content, selects assets, and optimizes the user experience • Repackages and simplifies existing content to improve engagement and user experience • Creates graphics or visuals, including logos or other visual communication elements • Updates websites with links, digital assets, and written content • Creates content that meets web accessibility standards, ADA, and Section 508 regulations • Performs routine updates to the LHD’s website, as requested • Collaborates with Local Health Districts and VDH subject matter experts (SMEs) to develop content; ensures content is current, relevant, and actionable • May provide support for The Comms Hub, to include organization and publishing of communication assets from local and national sources, as well as vendor partners • May maintain cloud file storage system for asset management, including user-friendly file structure and user-friendly titling of assets • Lends creative and strategic ideas to help further communication innovation efforts • Manages two-way conversation with community members, empathizing with users to understand communication needs
Project Development • Works collaboratively and communicates effectively with others to manage, design, and complete digital communications projects and initiatives • Serves as a lead on assigned projects; ensures timely and accurate completion of project objectives
Marketing Support • Provides support for marketing activities and initiatives as requested • Assists with collaborative efforts and interaction with community partners in order to provide service delivery • May support the distribution, promotion, and maintenance of supported area materials • Consults with staff to provide support for publication options, printed materials, etc
E. Administrative Support & Technical Assistance • Ensures that all content is in compliance with VDH, state, and federal laws and regulations • Provides technical and administrative support to the district for website content and updates • Provides consistent quality control through routine website audits and ongoing website maintenance • Collaborates with leadership, SMEs, and staff to establish uniformed standards for content creation
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. May be required by VDH to adjust work hours, location, and job duties and participate in training to meet public health business needs, including emergencies. If this position is designated as a mobile worker, this includes both working in the field and teleworking at an alternate location when not in the field or during an emergency closing. You may be required to periodically come into your assigned office to attend meetings or training. The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians. The VDH is made up of a statewide Central Office in Richmond and 35 local health districts. Who We Are: The Roanoke City and Alleghany Health Districts (RCAHD) are two health districts in the Commonwealth of Virginia under the Virginia Department of Health and employ approximately 140 staff. RCAHD encompasses the cities of Covington, Roanoke, and Salem and the counties of Alleghany, Botetourt, Craig, and Roanoke. What We Do: RCAHD, which provides services from nine office locations, serves a combined population of over 278,400 people throughout both rural and urban environments and works to promote and encourage healthy behavior, protect the public against environmental hazards, prevent epidemics and the spread of disease, respond to disasters, assist communities in recovery and assure the quality and accessibility of health services for all members of the communities. The Virginia Department of Health offers 13 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave. VDH requires all Health-Care Personnel (HCP) to provide documentation of immunization or evidence of immunity to the following: hepatitis B, measles, mumps, rubella, and varicella; a one-time dose of tetanus, diphtheria, and pertussis (Tdap) vaccine regardless of the interval since the last dose of tetanus-diphtheria (Td) vaccine was administered (Td or Tdap boosters shall be received every 10 years); and the current year's seasonal influenza vaccination. Additional health and safety notes included here. Employment details included. The Roanoke City and Alleghany Health Districts, RCAHD, and the Commonwealth context described. The Virginia Department of Health offers employment details and diversity initiatives. The Special Instructions and Job Considerations are maintained as part of the description. Contact Information: Name: Darlene Smith, Phone: N/A, Email: [e-mail], In support of inclusion initiatives with the Commonwealth, we encourage applications from individuals with disabilities through alternative hiring processes. AHP Letter information and veteran status notes included. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process. Note: Applicants who have the COD can apply via the agency’s process.