Communications Specialist (Strategy & Operations)

Motorola Solutions; United States; On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Flexible work models

Paid time off

Paid parental and family leave

Health care benefits

Global wellness resources

Employee assistance programs

Rotation programs

Mentor relationships

Learning and development opportunities

Retirement benefits

Employee bonuses

Stock grants & employee stock purchase

Job summary

Motorola Solutions in the United States is seeking a proactive communications professional with 3+ years of experience to support our global communications operations, strategic projects and brand initiatives. You will handle day-to-day media monitoring, tracking and rapid-response reporting to keep leadership informed.

This role involves organizing workflows, maintaining calendars, coordinating with Legal, Government Affairs and Marketing, and applying AI writing tools to draft talking points,

Qualifications

• 3+ years of progressive professional communications experience
• Bachelor’s degree in Communications or related field
• Experience with media monitoring platforms and project tracking
• Legal authorization to work in the U.S. without sponsorship

Responsibilities

• Provide daily media monitoring, project tracking and sentiment reporting
• Draft messaging templates, talking points and Q&As
• Coordinate with Legal, Government Affairs and Marketing on review workflows
• Leverage media intelligence software (Cision, Muck Rack) and AI writing tools to streamline research and reporting

Skills

Media monitoring

Project coordination

Writing

Cross-functional collaboration

AI tools

Education

Bachelor's degree in Communications or related field

Tools

Cision

Muck Rack

AI writing tools

Job description

• The global communications team is the voice of Motorola Solutions, bringing to life the company’s rich history in innovation and commitment to help keep comm
• This position offers an organized, proactive communications professional with 3+ years of experience the opportunity to support Motorola Solutions’ global communications operations, strategic projects and brand initiatives
• This individual will provide critical day-to-day media monitoring, project tracking and reporting across rapid-response workflows
• Some weekend work may be required
• Unities and businesses safe, productive and thriving
• Our customers are everyday heroes – from police officers and firefighters to utility workers and educators – and we proudly tell their stories through thoughtful campaigns that span media, thought leadership, employee engagement and other stakeholder communications
• Preparedness Support: Assist with background research, news tracking and drafting initial messaging templates (talking points, Q&As)
• Operational Rigor & Process Optimization: Serve as the team’s organizational hub by establishing standardized workflows, maintaining operational calendars and implementing structured processes to keep projects moving smoothly
• Centralized Resource Management & Operations: Maintain centralized team files, shared repositories and master calendars to ensure seamless resource access across the global team. Support day-to-day engagement with external vendors and help organize team training programs to drive continuous operational excellence
• Strategic Projects Coordination: Track project timelines, action items and deliverables for key team initiatives, ensuring projects stay on schedule
• Real-Time Monitoring & Reporting: Oversee daily media monitoring, risk assessments and sentiment reporting. Compile rapid-alert summaries and media coverage reports during breaking events or major announcements
• Cross-Functional Administrative Support: Help coordinate review and approval workflows with cross-functional partners in Legal, Government Affairs and Marketing
• AI & Media Tool Execution: Leverage media intelligence software (e.g., Cision, Muck Rack) and generative AI writing tools to streamline media research, sentiment analysis and reporting

Benefits

• Flexible work models
• Paid time off
• Paid parental and family leave
• Health care benefits
• Global wellness resources
• Employee assistance programs
• Rotation programs
• Mentor relationships
• Learning and development opportunities
• Retirement benefits
• Employee bonuses
• Stock grants & employee stock purchase plans

• High Organization & Detail Orientation: Excellent project coordination skills; able to track multiple tasks, manage timelines, and organize complex information efficiently
• Good Judgment & Discretion: Sharp news awareness and absolute discretion when handling sensitive, non-public corporate topics
• Strong Writing & Proofreading: Ability to write clearly, concisely, and accurately under tight timelines, with exceptional attention to detail
• Collaborative Team Player: Strong interpersonal skills to work effectively with team members and cross-functional colleague
• Tech & Media Tool Savvy: Familiarity with media monitoring platforms, analytics tools, and AI productivity software to streamline workflows
• Proactive & Eager to Learn: High energy, curiosity, and a positive “go-getter” attitude with a desire to build expertise in communications operations
• Metrics Reporting & Presentation: Demonstrated ability to translate media coverage metrics, sentiment analytics and team performance data into clear, visually compelling and executive-ready dashboards and presentation decks
• Portfolio of clear, well-written corporate communications samples (Q&As, briefing documents, articles, summaries)
• 3+ years of progressive professional communications experience (corporate or PR agency background preferred)
• Demonstrated experience with media monitoring platforms, research and project tracking
• Bachelor’s degree in Communications, Public Relations, Journalism, English, Political Science or related discipline
• Bachelor’s Degree AND 3+ years of progressive professional communications experience (corporate or PR agency background preferred)
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. (GC/CITIZEN ONLY)
• We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team