Communications Specialist, Strategy & Operations

Motorola Solutions; Chicago (IL); On-site; USD 75,000 - 95,000; Full time

Job summary

Motorola Solutions in Chicago, IL is seeking a communications professional with 3+ years of experience to support our global communications operations, strategic projects and brand initiatives. You’ll provide daily media monitoring, project tracking and rapid-response reporting, with some weekend work as needed.

You will craft messaging, manage workflows, and coordinate with Legal, Government Affairs and Marketing.

Qualifications

• Bachelor's degree and 3+ years of progressive professional communications experience (corporate or PR agency background preferred).
• Demonstrated experience with media monitoring platforms, research and project tracking.
• Portfolio of clear, well-written corporate communications samples (Q&As, briefing documents, articles, summaries).

Responsibilities

• Preparedness Support: Assist with background research, news tracking and drafting initial messaging templates (talking points, Q&As).
• Operational Rigor & Process Optimization: Establish standardized workflows, maintain operational calendars and implement structured processes to keep projects moving smoothly.
• Centralized Resource Management & Operations: Maintain centralized team files, shared repositories and master calendars for access across the global team. Support day-to-day engagement with external vendors and team training programs.
• Strategic Projects Coordination: Track project timelines, action items and deliverables for key team initiatives.
• Real-Time Monitoring & Reporting: Oversee daily media monitoring, risk assessments and sentiment reporting; compile rapid-alert summaries.
• Cross-Functional Administrative Support: Help coordinate review and approval workflows with Legal, Government Affairs and Marketing.
• AI & Media Tool Execution: Leverage media intelligence software (Cision, Muck Rack) and generative AI writing tools to streamline research and reporting.

Skills

Media monitoring

Writing & proofreading

Organization & coordination

Discretion

Proactive & eager to learn

Tech & AI tools savvy

Collaborative team player

Education

Bachelor's degree in Communications or related

Tools

Cision

Muck Rack

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The global communications team is the voice of Motorola Solutions, bringing to life the company's rich history in innovation and commitment to help keep communities and businesses safe, productive and thriving. Our customers are everyday heroes - from police officers and firefighters to utility workers and educators - and we proudly tell their stories through thoughtful campaigns that span media, thought leadership, employee engagement and other stakeholder communications.

Job Description

This position offers an organized, proactive communications professional with 3+ years of experience the opportunity to support Motorola Solutions' global communications operations, strategic projects and brand initiatives. This individual will provide critical day-to-day media monitoring, project tracking and reporting across rapid-response workflows. Some weekend work may be required.

Scope of Responsibilities

• Preparedness Support: Assist with background research, news tracking and drafting initial messaging templates (talking points, Q&As).
• Operational Rigor & Process Optimization: Serve as the team's organizational hub by establishing standardized workflows, maintaining operational calendars and implementing structured processes to keep projects moving smoothly.
• Centralized Resource Management & Operations: Maintain centralized team files, shared repositories and master calendars to ensure seamless resource access across the global team. Support day-to-day engagement with external vendors and help organize team training programs to drive continuous operational excellence.
• Strategic Projects Coordination: Track project timelines, action items and deliverables for key team initiatives, ensuring projects stay on schedule.
• Real-Time Monitoring & Reporting: Oversee daily media monitoring, risk assessments and sentiment reporting. Compile rapid-alert summaries and media coverage reports during breaking events or major announcements.
• Cross-Functional Administrative Support: Help coordinate review and approval workflows with cross-functional partners in Legal, Government Affairs and Marketing.
• AI & Media Tool Execution: Leverage media intelligence software (e.g., Cision, Muck Rack) and generative AI writing tools to streamline media research, sentiment analysis and reporting.

Specific Knowledge and Skills

• Metrics Reporting & Presentation: Demonstrated ability to translate media coverage metrics, sentiment analytics and team performance data into clear, visually compelling and executive-ready dashboards and presentation decks
• Strong Writing & Proofreading: Ability to write clearly, concisely, and accurately under tight timelines, with exceptional attention to detail.
• High Organization & Detail Orientation: Excellent project coordination skills; able to track multiple tasks, manage timelines, and organize complex information efficiently.
• Good Judgment & Discretion: Sharp news awareness and absolute discretion when handling sensitive, non-public corporate topics.
• Proactive & Eager to Learn: High energy, curiosity, and a positive "go-getter" attitude with a desire to build expertise in communications operations.
• Tech & Media Tool Savvy: Familiarity with media monitoring platforms, analytics tools, and AI productivity software to streamline workflows.
• Collaborative Team Player: Strong interpersonal skills to work effectively with team members and cross-functional colleague

Qualifications

• Bachelor's degree in Communications, Public Relations, Journalism, English, Political Science or related discipline.
• 3+ years of progressive professional communications experience (corporate or PR agency background preferred).
• Demonstrated experience with media monitoring platforms, research and project tracking.
• Portfolio of clear, well-written corporate communications samples (Q&As, briefing documents, articles, summaries).

#LI-JS3

#LI-HYBRID

Target Base Salary Range: $75,000 - $95,000 U S D

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• Bachelor's Degree AND 3+ years of progressive professional communications experience (corporate or PR agency background preferred).
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorshi