Communications Specialist, Product

aijoblist; New York, Seattle, San Francisco (NY, WA, CA); On-site; USD 185,000 - 255,000; Full time

Job summary

Menlo Ventures is seeking an experienced communications professional to support the storytelling of Anthropic's products, primarily Claude. The role demands a sharp communicator with 5-8 years in communications or PR, ideally from an AI or technical product background, and a strong grasp of the product narrative.

The candidate will own communications strategies for updates and launches, collaborate with cross-functional teams, and develop effective messaging materials. Offering an annual salary range of $185,000—$255,000 USD.

Qualifications

• 5–8 years of experience in communications or PR, preferably in AI or tech.
• Familiarity with Claude and its applications.
• Strong writing skills across various formats.

Responsibilities

• Own communications for updates and launches end to end.
• Support product and research leaders in becoming effective spokespeople.
• Help draft press releases, talking points, and other materials.

Skills

Communications experience

PR experience

Technical writing

Relationship building

Team collaboration

Education

Bachelor’s degree or equivalent

Job description

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About The Role

We're seeking a communications professional to join our team and support external storytelling for Anthropic's products. Reporting into the Product Communications team, you'll partner closely with the product teams behind Claude, helping translate some of the most closely watched product work in AI into something people can understand and trust.

In this role, you'll help craft narratives that make Claude's capabilities accessible and meaningful to the developers and customers who use our products and the journalists and creators who write about them. You'll own communications for feature updates end to end, and provide support on model launches, and flagship product launches.

The ideal candidate should have strong proactive and reactive instincts, genuine curiosity about the products and the technology behind them, and the judgment to handle nuanced, fast-moving topics. You should be able to move fast, think critically, and collaborate across a wide range of technical and non-technical teams. You should know our products well enough to hold a real point of view on them, and treat customer feedback as something to surface back to the teams who can act on it.

Responsibilities

• Own communications for feature updates and launches end to end, and provide strong support on model launches and flagship product launches
• Help surface the launches, demos, and capability stories worth telling, and support the team in finding the right channel for each
• Help develop messaging and draft the materials that carry it — press releases, talking points, FAQs, blog posts, briefing docs — translating Claude's capabilities into something a user or journalist can actually grasp
• Support relationships with the journalists, newsletter writers, podcasters, and creators shaping how people talk about AI
• Help prepare product and research leaders to be effective spokespeople
• Work across press, social, owned, and community channels, and develop a sense for which lever to pull for each moment

You May Be a Good Fit If You

• Have 5–8 years of experience in communications or PR with experience at an AI company, research lab, or technical product company
• Are a Claude user across our apps and have a clear sense of what's working and what isn't
• Have experience supporting frontier model launches or technical product launches
• Have existing relationships with reporters and creators covering AI
• Have strong product instincts, and the judgment to read timing and tone when the conversation around AI gets noisy
• Are a clear, concise writer across formats — press materials, messaging, briefing docs
• Are highly online and fluent in where technical conversations happen, from developer forums to X to Hacker News
• Are a collaborative team player who works well with others

Annual Salary

$185,000—$255,000 USD

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren’t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.