Communications Lead, Platform

Anthropic; New York (NY); Hybrid; USD 255,000 - 320,000; Full time

Job summary

Anthropic is seeking a Communications Lead to manage external communications for the Claude Platform, focusing on capability releases, product updates, and developer news. The role requires collaboration with product and engineering teams for alignment and effective messaging.

The ideal candidate should have experience in communications or product marketing, a Bachelor’s degree, and an understanding of developer culture. The position offers competitive salary and hybrid work policies.

Qualifications

• Experience in communications, PR, or product marketing.
• Understanding of developer culture and enterprise buying.
• Strong instincts for product timing and tone.
• Ability to operate with high agency and low ego.

Responsibilities

• Own communications for the Claude Platform end to end.
• Build and maintain relationships with journalists and creators.
• Prepare leaders to be effective spokespeople.
• Align narratives with product support and customer feedback.
• Coordinate across various channels.

Skills

Communications

Public Relations

Product Marketing

Developer Tools

Enterprise Software

Education

Bachelor’s degree or equivalent

Job description

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About The Role

Anthropic is looking for a Communications Lead to own external communications for the Claude Platform, our API. The Claude Platform is how many of our customers put Claude to work, and this role shapes how that work is understood beyond Anthropic: from flagship product launches to the steady cadence of capability releases and developer-facing news.

You will sit on the Product Communications team and work day to day with the Platform product and engineering teams, Product Marketing, and Developer Relations.

You should understand how developers and enterprises actually build with APIs and be comfortable engaging with developer tools and hold a clear point of view on what makes a product land.

Key Responsibilities

• Own communications for the Claude Platform end to end: capability releases, product updates, and the steady cadence of developer-facing news.
• Build and maintain strong relationships with the journalists, newsletter writers, and creators covering AI platforms, enterprise software, and the API economy.
• Prepare Platform leaders to be effective spokespeople for press, podcasts, panels, and the smaller moments in between.
• Partner with Product and Engineering to align external narratives with how these products are sold and supported, and surface customer feedback back to the teams who can act on it.
• Work across press, social, owned, and community channels, with judgment to know which one carries a given moment and when to coordinate more than one at once.

Minimum Qualifications

• Experience in communications, PR, or product marketing, including meaningful time on platform, API, developer, or enterprise products.
• An understanding of both developer culture and enterprise buying, and the judgment to read timing and tone when the conversation around AI gets noisy.
• Strong instincts for which product moments deserve the spotlight and which don’t, and genuine curiosity about what makes a launch land.
• A demonstrated ability to operate with high agency and low ego, with a bias to action.

Preferred Qualifications

• 8-10 years of experience in communications, PR, or product marketing.
• Communications experience at a developer platform, API-first, or enterprise software company.
• Existing relationships with reporters and analysts covering AI platforms, enterprise tech, or the developer ecosystem.
• Experience managing communications for AI or ML products.
• Very online: you follow the right channels, know what's moving through Hacker News and developer social chatter, and catch things early.

Annual Salary

$255,000 — $320,000 USD

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience.

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience.

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position.

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren’t able to successfully sponsor visas for every role and every candidate. If we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.