Communications Specialist III

640 SERVICE OKLAHOMA; Oklahoma City (OK); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Benefits package

Retirement plan match

11 paid holidays

15 days annual leave

15 days sick leave

Job summary

640 SERVICE OKLAHOMA is seeking a Communications Specialist III to create and edit content for internal and external audiences. You will manage email campaigns, ensure consistency with agency voice, and collaborate with subject-matter experts to deliver accurate, timely messaging.

The role requires strong writing, AP Style proficiency, and experience with content management systems like WordPress or Asana. Familiarity with govDelivery and MailChimp is a plus, and the position offers a

Qualifications

• Strong writing, editing, and proofreading skills across digital and print formats.
• Ability to translate technical information into citizen-facing content.
• Familiarity with AP Style; proficiency preferred.
• Experience with content management systems (WordPress or Asana).
• Knowledge of email marketing platforms (govDelivery, MailChimp).
• Ability to coordinate deadlines and work independently or with teams.

Responsibilities

• Writes, edits, and formats public-facing content including newsletters and website copy.
• Coordinates email campaigns and list management.
• Collaborates with internal teams to develop accurate messaging.
• Supports public awareness campaigns and social media responses.
• Manages content calendars and deadlines across projects.
• Provides editing support for internal communications and ensures consistent messaging.

Skills

Strong writing

Editing

AP Style

Email marketing

Content management

GovDelivery

MailChimp

WordPress

Asana

Canva / Adobe Express

Education

Bachelor’s degree in communications, marketing, journalism, and public relations

Two years of related experience

Tools

WordPress

Asana

GovDelivery

MailChimp

Canva

Adobe Express

Job description

Job Posting Title

Communications Specialist III Agency 640 SERVICE OKLAHOMA Supervisory Organization Communications Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best-in-class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state. This position has an annual rate of $70,000.

AGENCY SUMMARY

The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best-in-class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state. This position has an annual rate of $70,000. Service Oklahoma offers a generous benefits package, including a benefits allowance to off-set the costs of medical, dental, vision, life and disability insurance plans. Service Oklahoma will match up to 7% towards an employee’s Defined Contribution retirement plan. Our employees receive 11 paid holidays, 15 days of paid annual leave, which increases with every 5 years of service, and 15 days of paid sick leave. Additionally, employees will receive longevity payments based on their years of service with the State of Oklahoma.

POSITION SUMMARY

The Communications Specialist III plays a key role in supporting consistent, high-quality communication across Service Oklahoma. This position helps create, edit, and manage content for both internal and external audiences — ensuring accuracy, alignment, and clarity. The ideal candidate is a strong writer and editor who can turn complex information into audience-friendly messaging. This role supports email campaigns, public awareness efforts, internal communications, traditional and social media response, while helping ensure messaging is consistent, timely, and aligned with agency voice and values.

POSITION RESPONSIBILITIES

• Writes, edits, and formats public-facing content, including newsletters, email updates, website copy, and awareness campaign materials.
• Coordinates email and text campaigns through govDelivery, including list management and performance tracking.
• Collaborates with internal teams and subject matter experts to develop accurate, timely and accessible messaging.
• Supports execution of public awareness campaigns, from asset development to logistics and scheduling.
• Provides editing and formatting support for internal communications as needed.
• Serves as backup for social media scheduling, content management and Google review responses, while supporting escalated customer service or constituent inquiries with aligned messaging and tone.
• Assists in managing content calendars and coordinates deadlines across communication projects.
• Embeds with agency teams as assigned to develop content that reflects expert insight and agency brand.
• Collects analytics from email and digital tools to inform and improve communication efforts.
• Other duties as assigned.
• This position may be expected to cross-train in other sections of their division and perform the job duties in each section, based on the needs of the agency.

KNOWLEDGE, SKILLS, & ABILITIES

Strong writing, editing, and proofreading skills across digital and print formats. Ability to translate technical information into citizen-facing content. Familiarity with AP Style required; proficiency preferred. Skilled in managing and editing content created by others. Experienced in finding and telling stories for internal and external audiences. Knowledge of email marketing platforms (e.g., govDelivery, MailChimp, etc.). Understanding of communications best practices and brand alignment. Basic knowledge of design tools (e.g., Canva, Adobe Express) and content formatting. Ability to coordinate and prioritize multiple deadlines. Strong collaboration and communication skills. Flexibility and attention to detail in a fast-paced environment. Excellent interpersonal and communication skills. Ability to manage high work volume, shifting priorities, and deadline-driven tasks. Experience with content management systems (e.g., WordPress or Asana). Organizational habits and ability to work independently or collaboratively.

EDUCATION & EXPERIENCE

The preferred minimum qualifications for this position are: A bachelor’s degree in communications, marketing, journalism, and public relations and two years of experience. OR six years of experience in communications, journalism, public relations or related field. OR equal formal combination of education and experience. Prefer experience as a state employee or a reporter with legislative beat experience.

SPECIAL REQUIREMENTS

The schedule for this position may vary and require flexibility, including some early or late shifts, weekends, and occasional overtime, based on the needs of the agency. This position may require occasional travel. The employee must be willing and able to perform all job-related travel. State vehicles may be available, but reliable transportation may be required for local travel. This position works in a comfortable office setting with a computer for a large percentage of the workday. This position requires employees to be able to stand up to eight hours a day and lift 10-50 pounds on a regular basis, with assistance as needed. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Agency Contact

Oklahoma State Government is the largest employer in the state of Oklahoma, employing over 35,000 diverse and talented employees in more than 100 state agencies, boards and commissions. Our workplaces can be found across the state from Boise City to Idabel, Hollis to Miami, and everywhere in between. To learn more about our state agencies, visit here.

Industries: Government Administration

Worker Size: 10,001+ Employees Headquarters: Oklahoma City, Oklahoma Utilizing the Office of Veterans Placement provides eligible veterans additional services and interview opportunities for State of Oklahoma employment. Visit the webpage for additional details and information on how to apply.