Communications Specialist 4 - Santa Fe, NM

RSI; Santa Fe (NM); Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Hybrid work location

On-site access to Santa Fe/Los Alamos

Job summary

RSI is seeking a Communications Lead to guide national security lab transformation communications. The role focuses on shaping messages for the ERP-to-SAP S/4HANA migration, coordinating across leadership, partners, and stakeholders, and ensuring consistent messaging across channels.

The position requires a senior level background in English/communications, with extensive editing, executive communication, and multi-channel strategy experience. Hybrid work in Santa Fe/Los Alamos area is available.

Qualifications

• Editing and writing with strong English grammar and punctuation.
• Extensive experience in editing and professional writing.
• Advanced Word proficiency and familiarity with AI-assisted content quality.
• Experience planning and executing multi-channel communications campaigns.
• Ability to collaborate with executives and leadership.

Responsibilities

• Lead and coordinate communications for the ERP transformation program.
• Develop strategic and tactical communications for Lab-wide audiences.
• Collaborate with Program Change Manager and partners across organizations.
• Oversee multimedia content development and messaging consistency.
• Maintain and enforce communication protocols across the project team.

Skills

Editing

Technical writing

Project management

Executive communication

AI prompt engineering

Multimedia strategy

Education

Bachelor's degree in English, journalism, communications or related field

12+ years of relevant experience

Equivalent combination of education and experience

Tools

Microsoft Word

Generative AI tools

Prompt engineering basics

Job description

Company Overview

RSI provides full-service environmental and nuclear solutions supporting clients through all phases of cleanup, nuclear operations and security, and facility lifecycle management. Built on a strong foundation of collaboration and a people-first culture, RSI delivers safe, technically sound solutions that help clients achieve mission success in some of the nation’s most complex environments.

Company Overview

RSI provides full-service environmental and nuclear solutions supporting clients through all phases of cleanup, nuclear operations and security, and facility lifecycle management. Built on a strong foundation of collaboration and a people-first culture, RSI delivers safe, technically sound solutions that help clients achieve mission success in some of the nation’s most complex environments. RSI is part of the ASRC Industrial Services family of companies unified by purpose to deliver safe, reliable solutions to our clients’ unique challenges. We are committed to providing technically superior service, adding value at every stage, and leaving things better than we found them.

Job Summary

Here’s an exciting opportunity to develop and manage communications that will guide one of the nation’s premier national security laboratories through a major, multiyear transformation. Los Alamos National Laboratory’s Business Management Directorate encompasses essential financial and administrative functions and is central to accomplishing our national security mission. As a Business Systems Communications Lead, you will oversee and develop strategic and tactical communications for an important organizational change management component of the Lab’s effort to replace its legacy ERP business system with a modern enterprise platform. This transformation will improve workflows and unify processes and data under SAP S/4HANA, including integrating customized applications across organizations, and support more efficient, data-driven operations. Working in tandem with the Program Change Manager, this role serves as a key communications advisor to project leadership, workstream leads, system integrator partners, and engagement teams. You will lead communications planning across multiple workstreams and execute and deploy implementation strategies, helping teams anticipate communications needs and engage employees Lab-wide throughout the transition. The Communications Lead will also collaborate with critical internal partner organizations and external stakeholders throughout the project’s implementation. You will coordinate the efforts of Lab multi-media staff, contribute to content development for internal audiences—including employees, managers, and other stakeholders—across a variety of channels, and maintain communication protocols across the program team. Functional team members and organizational business communications will look to you for collaboration and support. In this role, you will help maintain consistent messaging and manage key communications vehicles, ensuring employees receive clear, timely information about upcoming changes, how staff may be affected, and how they will be supported and prepared for the transition to the new system.

Minimum Job Requirements

Technical knowledge and tools: You will have a thorough knowledge of English grammar and punctuation, and extensive experience in editing and writing. You will also have advanced proficiency using Microsoft Word and have a baseline understanding of generative AI tools, prompt engineering, evaluating AI-generated content for accuracy and quality, and applying AI responsibly within organizational policies. Communication planning & execution: This role calls for strong communication skills and project-management experience with large, enterprise-wide initiatives. You should be an excellent writer and editor with sound judgment and the ability to work as a trusted partner to leadership. You must also be proficient in assessing challenges and creating and executing multi-channel communication campaigns that achieve specific, measurable goals. Executive communication: You should have experience working with executive-level leaders on a wide variety of projects and products. You will understand how to capture an executive’s “voice” and be able to create successful communication materials — such as quotes or correspondence — without significant oversight. Web-based & multimedia strategy: We’re looking for someone who has a track record of taking communications to the next level by strategically integrating multimedia content (photos, video, and graphics) into campaigns that reach any audience where they are and drive results. Education/Experience: This position requires a bachelor’s degree in English, journalism, communications, or a physical, life, or social science and a minimum of twelve years of relevant experience; or an equivalent combination of education and experience directly related to the occupation. Some experience leading and coordinating cross-functional teams with diverse skillsets and organizational backgrounds to support key business objectives is helpful.

Desired Qualifications

Industry Knowledge: Experience working in a national laboratory or other large government organization. Experience with procedures and other process/policy documents related to facility operations. An ability to recognize and coordinate responses to potential third-party relationships that may be affected by the project. Change management communications expertise: You understand, and have some experience in, organizational change management principles and how to craft communications (including newsletters) that support employee adoption and engagement. Preference will be given to candidates who have previously worked on a multi-functional, large-scale business transformation project, particularly one involving SAP S/4HANA.

Work Schedule

The work location for this position is hybrid and is located in Santa Fe and Los Alamos. Hybrid is defined as working partially onsite/partially offsite but within 2 hours ground commute of this location. All work locations are at the discretion of management and can change at any time with appropriate notice.

Clearance and Health Regiments

• Criminal Background Check
• Pre-placement Drug Screening

EEO Statement

RSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.