Communications Specialist 4

Socket.dev; Los Alamos (NM); Hybrid; USD 228,682,000 - 249,346,000; Full time

Job summary

Los Alamos National Laboratory is seeking a Communications Specialist 4 to lead strategic communications for a multi-year ERP transition built on SAP S/4HANA. You will partner with the Program Change Manager to guide organizational change communications and stakeholder engagement across the Lab.

Responsibilities include coordinating across workstreams, advising leadership, and ensuring consistent messaging through multiple channels, while integrating multimedia content for broad audiences.

Qualifications

• Bachelor’s degree in English, journalism, communications, or related field with twelve or more years of relevant experience.
• Strong editing and writing skills with attention to detail.
• Advanced proficiency in Microsoft Word and related document tools.
• Baseline understanding of generative AI tools, prompt engineering, and responsible AI use.
• Experience managing large, enterprise-wide initiatives and cross-functional teams.

Responsibilities

• Lead strategic and tactical communications for ERP transformation and organizational change management.
• Advise leadership, workstream leads, and partners on communications for the transition.
• Engage Lab employees across channels, ensuring awareness of changes and support plans.
• Coordinate multimedia content development for employees, managers, and internal stakeholders.
• Maintain consistent messaging and manage communications vehicles across the program.
• Collaborate with internal and external partners throughout implementation.

Skills

Editing & writing

Microsoft Word

AI tools knowledge

Project management

Executive communication

Education

Bachelor’s degree + 12 years experience

Tools

Microsoft Word

Job description

Communications Specialist 4

Working Title: Business Systems Communications Lead

Location: Hybrid, Santa Fe and Los Alamos, NM (within a 2-hour ground commute)

Pay Rate: $80–$87/hr

Clearance: DOE “Q” required

About the Role

We are recruiting on behalf of Los Alamos National Laboratory (LANL) for a Communications Specialist 4, working as the Business Systems Communications Lead. LANL’s Business Management Directorate is replacing its legacy ERP business system with a modern enterprise platform built on SAP S/4HANA. The multiyear effort will unify processes and data, integrate customized applications across organizations, and support more efficient, data-driven operations.

In this role you will own strategic and tactical communications for the organizational change management side of that transformation. Working alongside the Program Change Manager, you will serve as a key communications advisor to project leadership, workstream leads, system integrator partners, and engagement teams, making sure employees across the Lab know what is changing, how it affects them, and how they will be supported through the transition.

Key Responsibilities

• Lead communications planning across multiple workstreams and execute implementation strategies that help teams anticipate communications needs.
• Advise project leadership, workstream leads, system integrator partners, and engagement teams on communications for the ERP transition.
• Engage employees Lab-wide throughout the transition, keeping them informed of upcoming changes, how they may be affected, and how they will be prepared.
• Coordinate the work of Lab multimedia staff and contribute content for employees, managers, and other internal stakeholders across a variety of channels.
• Maintain consistent messaging and manage key communications vehicles for the program.
• Establish and maintain communication protocols across the program team.
• Collaborate with internal partner organizations, external stakeholders, functional team members, and organizational business communications staff throughout implementation.

Required Education & Experience

Bachelor’s degree in English, journalism, communications, or a physical, life, or social science and a minimum of twelve (12) years of relevant experience, or an equivalent combination of education and experience directly related to the occupation. Some experience leading and coordinating cross-functional teams with diverse skill sets and organizational backgrounds in support of key business objectives is helpful.

Top Skills & Requirements

• Thorough knowledge of English grammar and punctuation, with extensive editing and writing experience.
• Advanced proficiency in Microsoft Word.
• Baseline understanding of generative AI tools and prompt engineering, including evaluating AI-generated content for accuracy and quality and applying AI responsibly within organizational policies.
• Project management experience on large, enterprise-wide initiatives, with sound judgment and the ability to work as a trusted partner to leadership.
• Proven ability to assess challenges and to create and execute multi-channel communication campaigns that achieve specific, measurable goals.
• Experience working with executive-level leaders, including capturing an executive’s voice in quotes and correspondence without significant oversight.
• A track record of integrating multimedia content (photos, video, and graphics) into web-based campaigns that reach audiences where they are and drive results.

Security Clearance

A DOE “Q” clearance is required for this position. The candidate must be able to obtain and maintain a DOE “Q” security clearance, which requires U.S. citizenship.

Preferred Qualifications

• Experience working in a national laboratory or other large government organization.
• Experience with procedures and other process or policy documents related to facility operations.
• Ability to recognize and coordinate responses to third-party relationships that may be affected by the project.
• Understanding of, and some experience applying, organizational change management principles, including communications and newsletters that support employee adoption and engagement.
• Prior work on a multi-functional, large-scale business transformation project, particularly one involving SAP S/4HANA.

Contract Details

Work Arrangement: Hybrid, working partially on site and partially off site. Work locations are in Santa Fe and Los Alamos, NM, and you must live within a 2-hour ground commute. Work locations are at the discretion of management and may change with appropriate notice.

Interview Process

Interviews are conducted via Microsoft Teams.