Communications Specialist

The Planet Group; Worcester (MA); On-site; USD 39,000 - 46,000; Full time

Job summary

The Planet Group is seeking a Communications Specialist to join one of our well-known global pharmaceutical clients in Worcester, MA. This 1-year onsite role offers an opportunity to support leaders and teams with internal communications and administrative duties.

The ideal candidate will bring 2-5 years of communications experience, strong calendar and content management skills, and proficiency with Microsoft Office 365, SharePoint, and Teams.

Qualifications

• Associate’s degree or equivalent relevant experience; demonstrated advanced administrative support to senior leaders required.
• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field preferred.
• 2-5 years of professional communications experience; strong project and content management skills.
• Experience managing complex executive calendars, travel, meetings, and multiple priorities with general direction.

Responsibilities

• Support leaders, teams, and site operations through internal communications management and administrative duties.
• Maintain complex calendars across time zones and coordinate meetings; arrange domestic and international travel.
• Handle confidential information with professionalism; coordinate departmental files per corporate and legal requirements.
• Maintain department SharePoint and Teams sites; support Teams/Zoom, video conference, and remote-meeting logistics.
• Develop and publish internal communications content (newsletters, webcasts, presentations) and support special events.

Skills

Administrative support

Calendar management

Communication

Microsoft Office

Education

Associate degree or equivalent

Bachelor’s degree in Communications or related field

Tools

SharePoint

Microsoft Teams

PowerBI

Smartsheet

Microsoft Office 365

Job description

The Planet Group is seeking a Communications Specialist to join one of our well-known global pharmaceutical clients.

• Pay: $28-33.06/hr depending on experience (W2 and benefit options)


• Duration: 1 year; potential to extend/ convert


• Location: 100% Onsite in Worcester, MA

Communications Specialist Responsibilities:

• Support leaders, teams, and site operations through internal communications management and administrative assistant responsibilities


• Ensure leaders remain organized, prepared, and focused; strengthens employee engagement through clear, compelling content; and provides coordinated operational support that enables scientists and business partners to advance medicines for patients


• Provide advanced administrative support to Senior site leaders or equivalent, with backup support as needed; manage priorities, calendars, email, action items, and correspondence


• Maintain complex calendars across time zones; coordinate meetings; arrange domestic and international travel; proactively resolve scheduling conflicts; and remain available after core business hours for travel emergencies


• Handle confidential and business-sensitive information with professionalism and discretion; coordinate departmental files in accordance with corporate and legal requirements


• Coordinate cross-functional priorities with other administrative assistants and provide general leadership-team support, including special projects and communications


• Use Microsoft Office Suite, corporate travel and expense tools, and other business systems to prepare expense reports, manage invoices, coordinate supplies and shipments, and support meeting planning


• Support onboarding and office setup for employees and contractors; provide support to maintain seating locations, email distribution lists, departmental meetings, visitor support, limited catering, and other site needs


• Maintain department SharePoint and Teams sites; support Teams/Zoom, video conference, webcast, and remote-meeting logistics


• Leverage AI-enabled tools and digital productivity solutions to improve efficiency, streamline administrative processes, and enhance productivity


• Work with BGM department scientists to develop, create, publish, and distribute engaging internal communications, including newsletters, webcasts, videos, presentations, SharePoint pages, department-meeting materials, and communications for special events


• Partner with BGM leaders and Sr. Administrative Assistant to translate strategic objectives into communication plans, campaigns, employee-engagement tactics, and quarterly content


• Develop story content, conduct research, write employee features aligned to strategic initiatives, and launch or enhance communication channels such as Microsoft Teams and SharePoint


• Track, manage, and execute internal communication campaigns; design and manage content for internal communications portals


• Collaborate with cross-functional stakeholders and internal/external creative talent to produce multimedia content and ensure consistent, cohesive messaging and branding


• Assist with planning and execution of internal and external events, including monthly department meetings and other special events

Communications Specialist Qualifications:

• Associate’s degree or equivalent relevant experience, plus demonstrated experience providing advanced administrative support to senior leaders is required


• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field is preferred


• 2-5 years of professional communications experience demonstrating strong project and content management skills


• Experience managing complex executive calendars, travel, meetings, and multiple concurrent priorities with general direction


• Excellent written and verbal communication skills and meticulous attention to detail


• Proficiency in Microsoft Office 365, SharePoint, Teams, corporate travel and expense tools, social media platforms, and other digital business tools


• Basic to intermediate graphic design or video-production skills and basic to intermediate project-management skills


• Demonstrated professionalism, discretion, accountability, sound judgment, and ability to safeguard confidential information


• Comfort using AI-enabled tools and technology to support daily work processes


• Experience in a fast-paced corporate environment and/or the pharmaceutical or biopharmaceutical industry


• Experience with project coordination, event planning, internal communications, and employee-engagement programs


• Familiarity with SharePoint and Microsoft tools. Experience with PowerBI, Smartsheet would be beneficial


• Interest and demonstrated ability in applying AI, automation, and digital productivity solutions to improve operational effectiveness


• Exceptional organization, prioritization, problem-solving, attention to detail, judgment, and follow-through


• Ability to work independently, meet tight deadlines, and adapt quickly while managing competing executive, operational, and communications priorities


• Outstanding interpersonal skills; collaborative mindset; ability to build trusted relationships and work effectively across organizational levels


• Fast learner who is naturally curious, results-oriented, resourceful, and committed to team success


• Learning mindset to adapt to new technologies and software is a plus