Communications Specialist

Planet Group; Worcester (MA); On-site; USD 58,000 - 69,000; Full time

Job summary

The Planet Group seeks a Communications Specialist to join a global pharmaceutical client in Worcester, MA. The role combines internal communications with high-level administrative support for senior leaders, enabling strategic messages and efficient operations.

You will manage complex calendars, coordinate domestic and international travel, and craft engaging content across SharePoint, Teams, and other channels, using AI tools to boost productivity.

Qualifications

• Associate's degree or equivalent experience; must have advanced administrative support to senior leaders.
• Bachelor's degree preferred in Communications, PR, Journalism, Marketing or related field.
• 2–5 years of professional communications experience with strong content and project management.

Responsibilities

• Support leaders, teams, and site operations with internal communications and admin duties.
• Create clear, compelling content to engage employees and support medicines advancement.
• Manage calendars, travel arrangements, emails, action items, and correspondence for senior leaders.
• Maintain complex calendars across time zones and coordinate meetings and travel.
• Handle confidential information with professionalism and discretion; organize files per legal standards.
• Collaborate with administrative peers on cross-functional priorities and special projects.
• Prepare expense reports, invoices, and meetings logistics using Office 365 and travel tools.
• Support onboarding, seating, email lists, and department meetings; maintain SharePoint and Teams sites.
• Utilize AI-enabled tools to improve efficiency and productivity; develop internal communications campaigns.
• Develop content with BGM leaders; translate objectives into communication plans and quarterly content.
• Create story content, research, and distribute internal communications across channels.
• Track and execute internal campaigns and manage channels for internal portals.
• Collaborate with internal/external talent to ensure cohesive branding.
• Assist with events and monthly department meetings.

Skills

Advanced administrative support

Calendar management

Written and verbal communication

Project management

AI-enabled tools

Interpersonal skills

Adaptability

Time management

Independent work

Education

Associate's degree or equivalent

Bachelor's degree in Communications/Public Relations/Journalism/Marketing (preferred)

Tools

Microsoft Office 365

SharePoint

Teams

Job description

The Planet Groupis seeking a Communications Specialisttojoin one of our well-known global pharmaceutical clients.

• Pay: $28-33.06/hr depending on experience (W2 and benefit options)
• Duration:1 year; potential to extend/ convert
• Location: Onsite in Worcester, MA

Communications Specialist Responsibilities:

• Supportleaders, teams, and site operations through internal communications management and administrative assistant responsibilities
• Ensure leaders remain organized, prepared, and focused; strengthens employee engagement through clear, compelling content; and provides coordinated operational support that enables scientists and business partners to advance medicines for patients
• Provide advanced administrative support to Senior site leaders or equivalent, with backup support as needed; manage priorities, calendars, email, action items, and correspondence
• Maintain complex calendars across time zones; coordinate meetings; arrange domestic and international travel; proactively resolve scheduling conflicts; and remain available after core business hours for travel emergencies
• Handle confidential and business-sensitive information with professionalism and discretion; coordinate departmental files in accordance with corporate and legal requirements
• Coordinate cross-functional priorities with other administrative assistants and provide general leadership-team support, including special projects and communications
• Use Microsoft Office Suite, corporate travel and expense tools, and other business systems to prepare expense reports, manage invoices, coordinate supplies and shipments, and support meeting planning
• Support onboarding and office setup for employees and contractors; provide support to maintain seating locations, email distribution lists, departmental meetings, visitor support, limited catering, and other site needs
• Maintain department SharePoint and Teams sites; support Teams/Zoom, video conference, webcast, and remote-meeting logistics
• Leverage AI-enabled tools and digital productivity solutions to improve efficiency, streamline administrative processes, and enhance productivity
• Work with BGM department scientists to develop, create, publish, and distribute engaging internal communications, including newsletters, webcasts, videos, presentations, SharePoint pages, department-meeting materials, and communications for special events
• Partner with BGM leaders and Sr. Administrative Assistant to translate strategic objectives into communication plans, campaigns, employee-engagement tactics, and quarterly content
• Develop story content, conduct research, write employee features aligned to strategic initiatives, and launch or enhance communication channels such as Microsoft Teams and SharePoint
• Track, manage, and execute internal communication campaigns; design and manage content for internal communications portals
• Collaborate with cross-functional stakeholders and internal/external creative talent to produce multimedia content and ensure consistent, cohesive messaging and branding
• Assist with planning and execution of internal and external events, including monthly department meetings and other special events

Communications Specialist Qualifications:

• Associate's degree or equivalent relevant experience, plus demonstrated experience providing advanced administrative support to senior leaders is required
• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field is preferred
• 2-5 years of professional communications experience demonstrating strong project and content management skills
• Experience managing complex executive calendars, travel, meetings, and multiple concurrent priorities with general direction
• Excellent written and verbal communication skills and meticulous attention to detail
• Proficiency in Microsoft Office 365, SharePoint, Teams, corporate travel and expense tools, social media platforms, and other digital business tools
• Basic to intermediate graphic design or video-production skills and basic to intermediate project-management skills
• Demonstrated professionalism, discretion, accountability, sound judgment, and ability to safeguard confidential information
• Comfort using AI-enabled tools and technology to support daily work processes
• Experience in a fast-paced corporate environment and/or the pharmaceutical or biopharmaceutical industry
• Experience with project coordination, event planning, internal communications, and employee-engagement programs
• Familiarity with SharePoint and Microsoft tools. Experience with PowerBI, Smartsheet would be beneficial
• Interest and demonstrated ability in applying AI, automation, and digital productivity solutions to improve operational effectiveness
• Exceptional organization, prioritization, problem-solving, attention to detail, judgment, and follow-through
• Ability to work independently, meet tight deadlines, and adapt quickly while managing competing executive, operational, and communications priorities
• Outstanding interpersonal skills; collaborative mindset; ability to build trusted relationships and work effectively across organizational levels
• Fast learner who is naturally curious, results-oriented, resourceful, and committed to team success
• Learning mindset to adapt to new technologies and software is a plus

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