Communications Specialist

LCMC Health; New Orleans (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

LCMC Health in New Orleans seeks a Communications Specialist to shape and measure internal and external communications. You will collaborate with the management team to identify needs and manage marketing strategies, events, and social media to enhance the patient experience and brand life across touchpoints.

You will produce editorial calendars, oversee collateral, and support both internal communications plans and community outreach programs, while coordinating with multiple departments and

Qualifications

• Bachelor’s degree in Communications, English, Journalism or related field with 3 years of marketing communications experience.
• Experience in planning and executing communications campaigns.
• Ability to communicate clearly and build consensus in a complex environment.

Responsibilities

• Supports the creation, execution and measurement of communications strategies.
• Collaborates with management to identify communication needs.
• Manages projects for marketing strategies, internal communications, social media, events and outreach.
• Ensures patient experience aligns with the brand across touchpoints.
• Maintains hospital collateral and production of communication materials.
• Develops editorial calendars and sources content internally and externally.
• Supports internal communications plans and related activities.

Skills

Event planning & management

Internal & external communications

Project management

Excellent written and verbal

Interpersonal skills

Attention to detail

Time management

Working under pressure

Cross-functional collaboration

Education

Bachelor’s Degree in Communications, English, Journalism or related field

Tools

Microsoft Office

Adobe Creative Suite

Website CMS

Social media analytics tools

Email marketing software

Job description

Your job is more than a job

The Communications Specialist is responsible for supporting the creation, execution and measurement of communications strategies, internally and externally. Collaborates with the management team to identify communication needs. Serves as a project manager for marketing strategies, internal communication, social media, community outreach and events. Focuses on the patient experience with the goal of bringing our brand to life within our many patient and prospective patient touchpoints.

GENERAL DUTIES

Participates in implementing strategic communications campaigns through internal communications channels that support assigned communication goals.

Provides communications support for marketing initiatives that support the hospital and service lines.

Ensure patient experience aligns with the organization’s intended brand image.

Collaborates with management team, other team members to identify priorities and execute marketing strategies that support identified communications requirements.

Support the marketing team by leading community outreach and sponsorship activities and employee-related events.

Maintains and updates hospital collateral, managing the production (design, writing, editing, distributing) of communication materials.

Creates and implements the editorial calendar on a timely basis and determine sources for content both internal and external communication needs.

Supports the implementation of the internal communication strategic plan and related activities.

EDUCATION QUALIFICATIONS

Bachelor’s Degree in Communications, English, Journalism or a related field and 3 years of experience in marketing communications.

SKILLS AND ABILITIES

A deep understanding of best practices in event planning and management.

Ability to effectively communicate and build consensus in a complex environment.

Detail-oriented approach with excellent prioritization and project management skills.

Proficient in Microsoft Office.

Excellent self-direction. Excellent organizational and time management skills.

Results-oriented and exhibits strong attention to detail.

Strong interpersonal skills, the ability to work with all levels of staff (executive, front-line, and physicians) and function effectively in a fast-paced environment.

Must work well under pressure of multiple projects having competing deadlines and with minimal supervision.

Flexibility required. Occasional evening and weekend work.

A blend of abilities including building and managing relationships internally and externally.

Experience with email marketing software, website content management systems, website and social media analytics.

Experience with image editing software or Adobe creative suite and ability to provide art direction.

Experience with video editing software.

WORK SHIFT:

Days (United States of America)

LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

Your extras

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems – it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do

You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs to necessary.