PRN Care Manager

LCMC Health; Metairie (LA); On-site; USD 75,000 - 105,000; Full time

Job summary

LCMC Health seeks a Care Manager to be the hub of care planning, coordinating with the care team to drive quality outcomes and efficient resource use.

You will develop individualized care plans, perform outbound calls, identify gaps, coordinate referrals, and ensure smooth discharge planning, while documenting workflows in EPIC and educating patients for self-management.

Qualifications

• Active Louisiana RN license to practice.
• Minimum 2 years of nursing or care management experience.
• Strong communication and collaboration skills.

Responsibilities

• Develop individualized care plans, including prioritized goals, that consider patient and caregiver goals, preferences and involvement.
• Make outbound calls to assess patient health status.
• Identify gaps or barriers in treatment plans.
• Coordinate care for members and make referrals to outside sources.
• Ensure patients being discharged from hospital or ED receive necessary services and resources, including medication reconciliation.
• Triage symptom-based calls per approved protocols for a wide range of patients.
• Enroll patients and manage alerts for home monitoring programs.
• Provide approved general health information and guidance to public callers as needed.
• Document workflows in EPIC for tracking and quality assessment.
• Provide patient education to assist with self-management of wellness and disease.
• Educate enrolled members on chronic and acute disease processes.
• Interact with care partners, leadership and physicians to discuss clinical questions and care plans for quality and cost objectives.
• Demonstrate energy, excitement, and a passion for quality work.

Skills

Care coordination

Outbound calls

Patient education

EPIC system

Education

Louisiana RN license

Tools

EPIC

Job description

Your job is more than a job. You overthink every care option and scenario because, as a Care Manager, you're the hub of your patient's case management and care plan. You assure quality through the continuum of care, collaborate with members of the care team, and implement the plan of care and transition strategies. Achieving the best possible patient outcomes, appropriate length of stay, efficient utilization of resources, coordination of patient, family, and staff communication and education is the center of your nursing universe.

Your Everyday

• Develop individualized care plans, including prioritized goals, that consider the patient’s and caregivers’ goals, preferences and desired level of involvement in the care management plan.


• Make outbound calls to assess patient’s current health status.


• Identify gaps or barriers in treatment plans.


• Coordinate care for members and makes referrals to outside sources.


• Ensure members discharging from hospital or emergency department receive the necessary services and resources, including medication reconciliation.


• Triage symptom-based calls per approved protocols for a wide range of patients.


• Enroll patients and manage alerts for various home monitoring programs.


• Provide approved general health information and guidance to public caller from approved sources by assessing needs of the caller.


• Document all workflows in EPIC system for purposes of tracking and quality assessment.


• Provide patient education to assist with self-management of wellness and disease.


• Educate enrolled members on chronic and acute disease processes.


• Interact with LCMC Health care partners, leadership and/or physicians to discuss clinical questions, concerns, strategies, and care plans to achieve quality and cost management objectives.


• Demonstrate energy, excitement, and a passion for quality work.

The Must-Haves

Minimum

• Current nursing license to practice in Louisiana and as defined by the Louisiana State Board of Nursing.


• 2 years of professional nursing or care management experience.

Work Shift

Variable Hours (United States of America)

LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little come on in attitude is the foundation of LCMC Health's culture of everyday extraordinary

Your extras

• Deliver healthcare with heart.


• Give people a reason to smile.


• Put a little love in your work.


• Be honest and real, but with compassion.


• Bring some lagniappe into everything you do.


• Forget one-size-fits-all, think one-of-a-kind care.


• See opportunities, not problems - it's all about perspective.


• Cheerlead ideas, differences, and each other.


• Love what makes you, you - because we do

You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.