Communications Specialist

Community Services Consortium; Corvallis (OR); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Community Services Consortium is seeking a Communications Assistant to support the implementation of communications strategies and duties developed by the Communications team. You will contribute to internal newsletters, social media content, and publication projects while upholding brand standards and customer service.

Hybrid role based in Corvallis, OR, working with a team to engage external stakeholders, write and edit materials, and help with analytics and planning.

Qualifications

• Bachelor’s degree in communications, public relations, marketing, journalism, or related field preferred.
• Experience creating newsletters, reports, and news releases or equivalent.
• Proficiency with MS Office, Google Workspace, Canva or similar design tools, and social media platforms.

Responsibilities

• Produce and distribute content per plan and calendar across internal newsletters, promotional materials, social posts, and publications.
• Assist content plan and calendar development with Communications Coordinator; support under Communications Manager.
• Operate within the Communications policy; provide internal support; ensure brand compliance; assist with other duties as assigned.
• Participate in internal workgroups and cross-department collaboration to advance agency mission and values.
• Engage with stakeholders to promote respectful, effective communication and customer service.

Skills

Content creation

Writing & editing

Social media management

Brand standards

Team collaboration

Education

Bachelor’s Degree in Communications, Public Relations, Marketing, Journalism, or related degree

Tools

Microsoft Office

Google Workspace

Canva

Meta Business Suite

LinkedIn

Job description

Supervision Received

Reports to and works under the general supervision of the Communications Coordinator, who assigns duties, reviews work for effectiveness, according to established work standards.

Supervision Exercised

This is non-supervisory position.

Position Summary

Supports the implementation and execution of communications strategies and duties developed by the Communications team, under the direction of the Communications Coordinator.

Performs position duties in a manner that promotes customer service and harmonious working relationships, including treating all people with courtesy and respect and using these skills in all messaging and content creation. Engages in effective team participation as well as self-led individual work. Develops strong working relationships with internal and external stakeholders, representing and exemplifying the values of each organization in behavior and work. Contributes to a positive, respectful, and productive work environment, as a representative of General Administration and a steward of the communication standards of each agency. Regular attendance is required to meet the demands of this job.

Essential Functions/Duties

• Produce and distribute content in accordance with plan and calendar, in alignment with the standards and strategies of the Communications team. Including but not limited to internal newsletters, promotional materials (flyers, brochures, etc.), social media posts, publication projects, and similar types of deliverables
• Assist with development of content plan and calendar, in collaboration with the Communications Coordinator, under the direction of the Communications Manager.
• Operate withinthe Communications policy, including providing internal support services, ensuring brand compliance, and other duties as outlined, with the support of the Communication Coordinator and Manager.
• Participate in internal workgroups, committees, and other task or project-oriented groups as a representative of the Communications team.
• Collaborate within and across departmental teams to uplift agency mission, vision, and values.

10% Evaluate & assess

• Evaluate analytics and available data to inform new and existing projects and platform management, under advisement of Communications Coordinator.
• Monitor activities, updates, and opportunities to capitalize on internally and externally, requiring regular participation in agency happenings and strong working relationships.

10% Perform other related duties as assigned.

Qualifications & Requirements

Experience & Training

Completion of Bachelor’s Degree in Communications, Public Relations, Marketing, Journalism, or related degree preferred, one year of training and/or experience in preparing newsletters, reports and news releases; or, any satisfactory equivalent combination of experience and training which demonstrates the knowledge, skills, and abilities to perform the duties of the job.

Fluency or familiarity with Microsoft Office products, Google Workspace, Canva or other design tools, Meta Business Suite, LinkedIn, campaign/newsletter/email building platforms, and similar tools needed to perform job duties strongly preferred.

Knowledge, Skills, and Abilities

• Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• A wide range of writing techniques to inform and persuade different audiences with various levels of comprehension.
• Media creation, communication and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media.
• Human behavior and performance; individual differences in ability, personality, and interests; and learning and motivation.
• Methods and techniques of data gathering and analysis of public opinion, including statistical analysis techniques.
• Data as a marketing tool and ability to analyze, adapt, and effectively communicate it for a broad range of audiences.
• Techniques of publishing, strategizing and creating content, and designing graphics and layout for newsletters, social media posts, and press releases.
• Theories, principles and techniques of organizational and interpersonal communication.
• Write so that an audience with different levels of comprehension or interest can understand and engage with the material.
• Treat others with respect and maintain respectful interactions.
• Active listening, taking time and consideration to understand different viewpoints, needs, and questions, awareness of when to listen and when to offer ideas and commentary.
• Consider the relative costs and benefits of potential actions to choose the most appropriate one, obtaining approval from the supervisor as requested.
• Typical administrative and office-related tasks.

Special Qualifications

Valid Oregon Driver’s License or the ability to travel over the tri-county service region of Linn, Benton, and Lincoln counties, and surrounding communities as needed.

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees are required to follow any other job-related instructions and perform any other job-related duties requested by their supervisor. Requirements are representative of minimum levels of knowledge, skills, and abilities. To successfully perform this job, the employee will possess the abilities or aptitudes to perform each duty proficiently.

Work Environment/Conditions/Physical Requirements

The work environment for this position is hybrid, with the physical reporting location at the Corvallis Regional Office (1121 NW 9th St., Corvallis, OR 97330) and off-site work being done at home or other remote location using issued technology and equipment.

The job includes occasional travel to locations throughout the primary tri-county service region, with potential but uncommon travel to ancillary locations in the surrounding communities. The position frequently requires sitting, talking, hearing, walking, using hands, typing, reading (largely on screen), and picking up and carrying light to medium weight objects.

OUR CORE VALUES

• Servant leadership prioritizes shared growth, well-being, and empowerment of all.
• Respect for every person, community, and culture.
• Equity recognizes we don’t all start from the same place and informs the unique supports to empower individuals.
• Resilience fostered by providing opportunity today and the hope to plant seeds for tomorrow.
• Belonging through cultivation of a community that sees, values, and exemplifies authenticity.
• Innovation inspires creative solutions that lead to continuous improvement, collaboration, and desire to grow.