Communications Security Officer

Marksman Security LLC; Richardson (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Vision insurance

Dental insurance

Paid time off

Bi-weekly pay

Employee recognition

Job summary

Marksman Security LLC is hiring a Communications Security Operator for the 1st shift in Richardson, TX. The role focuses on monitoring security systems, dispatching responders, and coordinating emergency communications 24/7/365 to safeguard people and assets.

The ideal candidate has security and customer service experience, familiar with reporting platforms and CCTV operations. The position offers competitive pay and benefits in a professional headquarters setting.

Qualifications

• Must be 21+ years old or older.
• High school diploma or equivalent.
• Texas: Non-Commissioned security license required.
• Experience with monitoring and surveillance systems.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Previous security experience required.
• Background and drug screening required.

Responsibilities

• Monitor emails, access control, and alarm systems in real-time.
• Monitor CCTV for unsafe conditions, hazards, and violations.
• Dispatch security officers and emergency responders during incidents.
• Handle incoming calls and alerts via internal comms and weather alerts.
• Document incidents in security reporting platforms accurately.
• Follow SOPs and escalation protocols.
• Operate badging software and enable/disable badges.
• Provide security support for client projects and events.
• Manage client policies for access to client property.

Skills

Security monitoring

Surveillance

Multitasking

Report writing

Technology proficiency

Customer service

Education

High school diploma

Texas Non-Commissioned security license

Tools

CCTV monitoring systems

Badging software

Security reporting platforms

Job description

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Marksman Security Corporation is Now Hiring for a Communications Security Operator

$20.00 per hour

1st Shift

Saturday thru Wednesday 6:00am - 2:00pm

Security Operations Center Experience is Required

The ideal candidate will have previous experience in security AND customer service fields.

Join our growing North America Operations Center (NAOC) team as a Dispatcher, where you’ll play a critical role in maintaining the safety and security of people, assets, and operations in North America.

You will be responsible for monitoring security systems, dispatching response personnel, and coordinating emergency communication — 24/7/365.

The site is a Headquarters location and will require the highest level of professionalism, customer service, technology skills, and high-quality candidates with excellent work ethics.

Key Responsibilities:

• Monitor emails, access control, and alarm systems in real-time.
• Monitor the facility's CCTV to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized people.
• Dispatch field security officers and emergency responders during incidents.
• Manage incoming phone calls and alerts via internal communications system, national weather, and act quickly and decisively.
• Document incidents accurately in security electronic reporting platforms.
• Follow standard operating procedures and escalation protocols.
• Utilize internal communications systems, including radio, intercom, telephone, PA systems, and computer-based software with a high level of professionalism.
• Operate facility badging software, including enabling and disabling badges.
• Provide security support for various client projects and events.
• Administer all client policies for controlling access to client property

Qualifications:

• At least 21 years of age or older
• High school diploma or equivalent
• Non-Commissioned security license through the state of Texas
• Familiarity with report writing
• Monitoring and surveillance experience
• Must be able to multitask and prioritize assigned tasks
• Previous security experience is required
• Must be able to multitask in a fast-paced environment
• Previous experience utilizing security equipment and protocols required
• Must be able to pass pre-employment screening (background and drug)
• 401 (k)
• Insurance: medical, vision and dental
• Short term disability
• Critical care/Hospital Indemnity
• Complimentary life insurance
• Legal assistance/guidance
• Identity theft protection
• Paid on the job training
• Paid time off
• Bi-Weekly Pay
• Competitive compensation
• Continuous learning opportunities through LMS
• Employee referral bonus program
• Employee assistance program (EAP)
• Employee recognition events
• Employee performance incentives/rewards
• Professional growth and development opportunities

Marksman Security LLC · Equal Opportunity Employer M/F/D/V

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