Communications Rep, Athens-Limestone, FT-1st Shift

Huntsville Hospital; Athens (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits and insurance

Tuition assistance

On-site training

Job summary

Huntsville Hospital is seeking a front desk/telephone operator to answer calls on the hospital switchboard, greet callers professionally and route requests to the correct departments or patient room extensions.

Responsibilities include accurately communicating emergency codes, maintaining equipment, logs, and checklists, and providing information to callers as appropriate.

Qualifications

• Answers telephones and greets callers professionally.
• Transmits requests to appropriate departments or patient rooms.
• Communicates Emergency Codes accurately.

Responsibilities

• Answer multiple telephone lines on the hospital switchboard.
• Obtain information and transfer calls to correct department or patient room extension.
• Provide information to callers as appropriate.
• Maintain equipment, logs and checklists.

Education

High School Diploma or GED

Job description

Answers telephones, greeting all callers in a professional manner. Listens to requests from patients or customers and accurately dispatches requests and information to the appropriate persons. Accurately communicates and dispatches Emergency Codes. Promptly and accurately initiates offline procedures when indicated. Responsibilities include maintaining equipment, activity logs and checklists. Answers multiple incoming telephone lines to the hospital switchboard. Obtains necessary information and transfers calls to correct department or patient room extension. Provides information to callers as appropriate.

Qualifications

High School Diploma or GED required.

About Us

Our Mission: Be the Difference

Our Vision: Excellence Always

Our Values: Safety, Compassion, Innovation & Excellence

Benefits

We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!