Communications Operator

City of Edinburg; Edinburg (TX); On-site; USD 38,000 - 40,000; Full time

Benefits offered by this job

Congés payés

Assurance vie et maladie

Plan de retraite

Programme d'assistance aux employés

Accès aux centres de fitness Active Edinburg

Job summary

La ville d'Edinburg recherche un Communications Operator pour le département de police. Ce poste exige de traiter les appels d'urgence et de coordonner les réponses des unités d'urgence. Nous offrons un salaire compétitif de 18,40 $ de l'heure, ainsi que d'excellents avantages sociaux, y compris des congés payés et une couverture médicale complète.

Qualifications

• Une année d'expérience dans le traitement des informations par téléphone et ordinateur.
• Diplôme de fin d'études secondaires ou équivalent requis.
• Passage de la formation en télécommunications dans la première année.

Responsibilities

• Utiliser le système de communication pour traiter les appels d'urgence et non-urgence.
• Coordonner les réponses pour la police et les pompiers via radio.
• Entrer des données et dispatcher le personnel approprié.

Skills

Communication orale

Communication écrite

Attention aux détails

Travail en équipe

Bilingue Anglais/Espagnol

Education

High school diploma ou GED

Job description

Communications Operator City of Edinburg in Edinburg, TX is actively seeking a dedicated Communications Operator to perform functions within the Police Department. Are you seeking engaging work? Do you wish to advance your career in dispatching? Does working for a rapidly growing city sound appealing to you? If so, please continue reading!

This Communications Operator position earns competitive pay of $ 18.40/hr. We provide great benefits and perks, including paid holidays, paid time off (PTO), life & ADD insurance, a retirement plan with a 7% employee contribution and a city match of 2 to 1, 100%-paid medical and 100%-paid dental with optional dependent coverage, workers compensation, and Family and Medical Leave Act (FMLA). Additionally, we offer our employees an employee assistance program (EAP), a healthy lifestyle program, and access to Active Edinburg fitness centers. If this sounds like the right opportunity to work with a fast paced department, apply to join our team today!

ABOUT CITY OF EDINBURG

Edinburg is the fastest growing city in the Rio Grande Valley, with a 23% growth rate since 2010, and is among the top five fastest-growing cities in the state. It has been recognized as an all-American city three times by the National Civic League, placing it among a handful of outstanding communities in the nation. Our wonderful city has exceptional entertainment, arts & culture, recreation, and education, which makes it a great place to work.

Our employees share our dedication to the city, which is why we like to show them our appreciation for their commitment. We do this by providing competitive compensation, exceptional PTO opportunities, and other great benefits to help them lead healthy, productive lives. We care about people, and that includes both our residents and employees!

A DAY IN THE LIFE OF A COMMUNICATIONS OPERATOR

As an Communications Operator, you spend your day utilizing the department's communication system to process emergency and non-emergency calls and requests for service, and coordinates the response for law enforcement and fire department via two-way radio. You are constantly on your toes and ready for any new and unexpected challenges that may arise in the city.

When you are not out in the city, you assist in communicating with emergency personnel, obtaining information, performing data entry, recording warrants, stolen vehicles and property, runaways and protective orders into a national database, utilizing computer systems, dispatching appropriate department personnel to various locations, and other duties as required. You enjoy being helpful and have no problem providing assistance and support to other divisions within the department as needed. The city needs someone like you with great people skills in providing excellent customer service to all our customers, and finds genuine enjoyment in what you do!

QUALIFICATIONS FOR A COMMUNICATIONS OPERATOR

• One (1) year of experience in work involving the receiving, transmitting, and relaying of information over the phone and/or computer.
• High school diploma, GED or equivalency.
• Must successfully pass the state required telecommunications course and obtain TCOLE License within first (1) year of employment.

• Bilingual English/Spanish preferred

Are you someone who can handle multiple tasks? Do you have excellent oral and written communication skills? Are you attentive to detail? Do you enjoy working as part of a team? Is dependability one of your strengths? If yes, you might just be perfect for this Communications Operator job!

READY TO JOIN OUR TEAM?

If you feel that you have the right skills to succeed as our Communications Operator, apply now using our mobile-friendly application.

Location: 78541

Applicants will be subject to a complete background investigation. Incomplete, inaccurate and/or failure to report information will cause the applicant rejection from consideration.

Applicants must also take and pass a pre-employment drug test administered by the City of Edinburg at the City's expense.