Communications & Operations Administrator | PAREI

Centralnh; Plymouth (NH); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

simple IRA match

wellness bonus

generous time off

flexible schedule

opportunity to grow

Job summary

PareI is seeking a Communications & Operations Administrator to support memberships, donor communications, and organizational operations. You will report to the Executive Director in a small, collaborative NH-based nonprofit focused on energy efficiency and local foods.

The role includes administering CRM, preparing donor communications, updating the WordPress site, and assisting with grant reporting while coordinating events and outreach to advance our mission.

Qualifications

• Associate/Bachelor degree in communications, business, or related field.
• Minor or coursework in sustainability is a plus.
• At least 3 years in communications, marketing, business or administration.
• Fundraising and event planning experience is advantageous.
• Experience with CRM systems like Little Green Light preferred.

Responsibilities

• Handle membership and donor thank you letters.
• Coordinate donor stewardship program with team.
• Process donations and memberships; maintain CRM data.
• Draft communications (newsletters, emails, annual reports).
• Assist with WordPress website updates and social media posts.
• Coordinate events and community outreach; attend fundraising meetings.

Skills

Customer service

Written communication

Organizational skills

Microsoft 365

Data entry

Team collaboration

Proactive mindset

Cross-training

Education

Associate/Bachelor in communications or related field

Sustainability coursework

Tools

Little Green Light

Constant Contact

MailChimp

Canva

Microsoft 365

Job description

Communications & Operations Administrator

Are you a detail-oriented, proactive professional who enjoys keeping an organization running smoothly? Do you like to tell stories and communicate impact? Do you want to contribute to meaningful work that benefits your community? If so, PAREI would like to welcome you as our Communications & Operations Administrator and have you grow with us!

In this full-time onsite role, you’ll support key administrative functions—from memberships, donor communications and thank you’s to organizational operations. Reporting to the Executive Director, you’ll help ensure smooth daily business operations and prepare inspiring donor communications while advancing our mission to build resilient communities in central New Hampshire by providing access to sustainable energy and local food leading to economic stability, a clean environment, and healthy living. As a small team, each staff member plays a vital role, wears multiple hats, and plays a crucial role in collaborating closely to achieve our mission.

WHAT YOU’LL DO

• Handle membership and donor thank you letters
• Coordinate donor stewardship program in collaboration with team
• Process donations and memberships
• Maintain and update customer relationship management systems
• Draft communications including newsletters, emails, annual reports and project highlights
• Assist with WordPress website updates
• Assist with grant preparation, tracking and reporting
• Assist with social media posting to Facebook and LinkedIn
• Coordinate events and community outreach
• Attend regular fundraising team meetings and program staff meetings

Administrative Support

• Oversee general administrative functions, including managing digital files, organizing shared drives, and maintaining online office systems
• Assist with Board meeting preparation and coordination
• Greet office visitors including members, volunteers, donors and Board members
• Pickup and manage incoming/outgoing mail and banking
• Assist programs with administrative and operational needs
• Coordinate office maintenance and vendor relationships
• Track office related inventory and order supplies when needed
• Other duties as assigned

WHAT WE’RE LOOKING FOR

At PAREI, we value hard work, multitasking, ideation, teamwork, and a passion for our mission. We welcome applicants from all backgrounds, even if you don’t meet every qualification.

Knowledge, Skills & Abilities

• Strong customer service focus and attention to detail
• Excellent written, verbal, and phone communication skills
• Great organizational skills
• Strong technology skills and proficiency in Microsoft 365 business suite applications
• Experience with data entry, recordkeeping, budgeting, and time management
• Ability to thrive in a collaborative, fast-paced, small office environment
• Positive, team-oriented, problem-solving mindset
• Willingness to take initiative and calculated risks
• Willingness to be cross trained across programs to assist when necessary

Ideal Qualifications

• Associate’s or Bachelor’s degree in communications, business, or related field a must; minor or coursework in sustainability a plus.
• At least three years’ experience working in communications, marketing, business or administration
• Fundraising and event planning experience a plus
• Experience with Little Green Light or similar customer relationship management system preferred
• Organizational social media experience (Facebook and LinkedIn)
• Experience with Constant Contact, MailChimp and Canva preferred
• Interest in non-profit work encouraged and non-profit experience a plus
• Comfort in a busy office environment where you can wear multiple hats and multitask while still paying attention to details
• Valid driver’s license and access to reliable transportation

Benefits Info

Wage range: $21 to $24 an hour depending on experience. 30 – 40 hours per week negotiable.

• simple IRA match
• wellness bonus
• generous time off
• flexible schedule
• opportunity to grow

About PAREI

PAREI is a local non-profit focused on the environment, energy efficiency, local foods, and building sustainable communities in Central New Hampshire. PAREI is based in Plymouth, NH with over 22 years of experience installing solar and helping people improve the energy efficiency of their homes. It is also home to Local Foods Plymouth, an online weekly local products and farmers market celebrating 20 years and NH Solar Shares, community solar arrays for low-income households. Visit plymouthenergy.org for more information.