Communications Officer (DPS)

okgov; Oklahoma; On-site; USD 42,000 - 52,000; Full time

Job summary

okgov is seeking a Communications Officer for the Department of Public Safety in Oklahoma. The role operates radio communications equipment, dispatches messages, and serves as a link to field personnel and partner agencies across the state.

You will work with OLETS/NLETS/NCIC systems, interpret information, prepare logs, and help develop procedures and training for the communications center. The position is full-time with standard shifts and requires U.S. citizenship and a high school diploma.

Qualifications

• Knowledge of radio communications and agency procedures.
• Familiarity with OLETS, NLETS, and NCIC operating manuals.
• Ability to express ideas clearly in writing and orally.

Responsibilities

• Operates radio equipment and dispatches messages to field personnel and HQ.
• Uses OLETS/NLETS/NCIC systems to obtain information.
• Maintains logs and writes/mends messages about incidents, accidents, and weather.

Skills

Radio operations

OLETS/NLETS/NCIC knowledge

Written communication

Interagency coordination

Education

High school diploma or GED

Job description

Communications Officer (DPS)

Agency 585 DEPARTMENT OF PUBLIC SAFETY

Supervisory Organization Dept. of Public Safety

Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time Full time

Job Type Regular

Compensation Annual $43,898.80

Job Description

Basic Purpose

Positions in this job family are assigned responsibilities involving the operation of communication equipment in a Department of Public Safety communication center and in providing information to law enforcement officials, other agencies and the general public.

Typical Functions

• Operates radio communication equipment and receives and dispatches radio messages on an assigned shift; provides a communications link for personnel in the field or agency headquarters, other law enforcement officials and related emergency services.


• Operates teletype and computer system to obtain information through the Oklahoma Law Enforcement Telecommunications System (OLETS), National Law Enforcement Telecommunications System (NLETS) or National Crime Information Center (NCIC).


• Interprets and relays information to field personnel concerning wanted persons, violations of laws and other criminal activities.


• Researches criminal history information as required, including International Police Organization (INTERPOL) data available through the various systems.


• Makes immediate decisions on a wide variety of information received through various sources and disseminates to field personnel, agency officials and other law enforcement agencies as appropriate.


• Maintains written records and logs of shift activities.


• Composes and releases messages concerning accidents, emergencies, hazardous materials, incidents, weather conditions and similar situations to field offices, news media and other law enforcement, civil defense and emergency services.


• Plans, organizes and directs communication center operations and programs; assists in the development of agency rules, regulations, and policies concerning the use of communications equipment, staff, and systems.


• Coordinates operational and administrative matters with other divisions and agencies, including Highway Patrol troop commanders, civil defense officials, the Department of Transportation, and local law enforcement officials.


• Conducts on-site inspections of communications centers to evaluate operations and personnel and ensure compliance with established policies and procedures.


• Develops and conducts training programs in communications procedures and requirements; collects, prepares, organizes, and edits instructional materials such as manuals, overhead transparencies, course outlines, and cassettes.


• May serve as a member of screening boards in matters related to promotions, hiring, reinstatement and disciplinary actions; represents the agency in matters concerning user agreements and accountability for the operation and security of terminals and use of information.


• Monitors security within the communications center or the facility.

Level Descriptor

Levels are distinguished based on the complexity of assigned duties, the level of expertise required for completion of work assignments, and the responsibility assigned for the supervision of others. This is the career level of this job family where incumbents are assigned responsibilities at the full performance level as a Communications Dispatcher, performing highly responsible work in the operation of communication equipment in a Department of Public Safety communication center. Incumbents at this level may be assigned highly independent work as the only operator on an assigned shift.

Education and Experience

Education and Experience requirements at this level consist of (Statutory Requirement: 47 O.S. 1998 Supp. Section 2-105.B.2.b.) \"2. No person shall be appointed ... unless the person is a citizen of the United States of America, of good moral character, and: b. for any such position in the Communications Division, a person shall be at least eighteen (18) years of age and shall possess a high school diploma or General Education Development equivalency certificate.

Knowledge, Skills, Abilities and Competencies

Knowledge, Skills and Abilities required at this level include knowledge of Federal Communications Commission rules and regulations concerning radio communications; of OLETS, NLETS, and NCIC operating manuals; of state and federal laws concerning use of criminal records; of agency communications policies and procedures; of office practices and procedures; and of spelling, punctuation and grammar. Ability is required to express ideas clearly and concisely, both orally and in writing; to operate radio a